Matrix Games Forums

Hi,

as I wrote on Steam,
I hear the music and sounds during the presentation videos, then when the "real" game start, despite all levels at a value of 10 (in the Preferences window), I don't hear no sounds or music or effects.

I can add that I tried the sound files in the directory (outside of the game) and I play them without issues (I had Windows Media Player as the default app for .wav but it works even with other apps).

Following your instructions I attached the dxdiag file.

Thank you very much.

Thank you, the developer has requested that you try this tool to see if this is a codec issue. The only instances we've run into in the past where sound did not play and the drivers looked ok were codec issues.

https://www.videohelp.com/software/Codec-Tweak-Tool

Thank you,

I tried, enabled some audio codec that were disabled but to no avail.

Honestly I'm not expert enough to fully understand the tool,
I see there are many instances of "audio-something" but I don't know what they mean.


Maybe I need to reinstall the game?

Thanks again

Have you connected your speakers/headphones directly to your computer or to the monitor?

Problem solved!

Starting from your suggestion of codec-tweak-tool I downloaded the new version of K-Lite Codec Pack,
installed it (the process did uninstall, repair and fix some wrong things) et voila, the sound is back!



Thank you very much!

Great news, glad it's working for you!