PLEASE READ: Report your Issue Here
Posted: Wed Mar 09, 2022 2:12 pm
You can also post a thread in this forum for advice or discussion, but it will greatly help us to track and resolve your issue if you can use this form to report it:
https://forms.gle/iYDC4y5zggfGVAzQ7
This will make sure that we don't miss it in the rush of forum posts and discussions and that we have all the necessary information to have a good chance of investigating and fixing whatever is happening.
This is especially important for issues like crashes or any other serious or reproducible issues.
IMPORTANT NOTE: Please include your Sessionlog.txt and any Crashdump files, along with a DxDiag with each issue report. If you have a reproducible issue, please include a zipped save file.
Instructions on how to find log files and save files:
https://www.matrixgames.com/forums/view ... 6&t=381046
Instructions on how to generate a DxDiag file:
https://www.matrixgames.com/forums/view ... 6&t=380505
Regards,
- Erik
https://forms.gle/iYDC4y5zggfGVAzQ7
This will make sure that we don't miss it in the rush of forum posts and discussions and that we have all the necessary information to have a good chance of investigating and fixing whatever is happening.
This is especially important for issues like crashes or any other serious or reproducible issues.
IMPORTANT NOTE: Please include your Sessionlog.txt and any Crashdump files, along with a DxDiag with each issue report. If you have a reproducible issue, please include a zipped save file.
Instructions on how to find log files and save files:
https://www.matrixgames.com/forums/view ... 6&t=381046
Instructions on how to generate a DxDiag file:
https://www.matrixgames.com/forums/view ... 6&t=380505
Regards,
- Erik