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4-7 days to download?

Posted: Thu Mar 10, 2022 2:24 pm
by actrade
I have 300gb download speed too?

Re: 4-7 days to download?

Posted: Thu Mar 10, 2022 2:26 pm
by Bleek
It already downloaded and installed for me on Steam, I have 100Mbit.

edit: sorry, you meant direct from Matrix :oops:

Re: 4-7 days to download?

Posted: Thu Mar 10, 2022 2:30 pm
by Erik Rutins
Our servers are holding up bandwidth-wise, as are the direct store downloads via Bluesnap. This seems likely to be an internet slowdown somewhere between us, but I've asked our admin to double-check just in case.

Re: 4-7 days to download?

Posted: Thu Mar 10, 2022 2:31 pm
by geforth
Same problem here. 200 kb/s directly from matrix.

Re: 4-7 days to download?

Posted: Thu Mar 10, 2022 2:31 pm
by Erik Rutins
Thanks, our admin is checking on this.

Re: 4-7 days to download?

Posted: Thu Mar 10, 2022 2:37 pm
by Erik Rutins
All the download servers are synced and available now. Our admin suggests that if your download from the main server is proceeding too slowly, cancel it and try one of the alternate servers while we work to check on the main server.

Re: 4-7 days to download?

Posted: Thu Mar 10, 2022 3:03 pm
by geforth
Another server has worked. Thanks for your help Erik :-)

Re: 4-7 days to download?

Posted: Thu Mar 10, 2022 4:04 pm
by U235
Seems like it sped up a bit. It's now down to a one day download. Meanwhile it took 15 minutes on Steam. Matrix/Slitherine you really need to step up your game on this area. :o

Re: 4-7 days to download?

Posted: Thu Mar 10, 2022 4:08 pm
by btd64
U235 wrote: Thu Mar 10, 2022 4:04 pm Seems like it sped up a bit. It's now down to a one day download. Meanwhile it took 15 minutes on Steam. Matrix/Slitherine you really need to step up your game on this area. :o
If you cancel your current DL and select the other one, you will see it speed up....GP

Re: 4-7 days to download?

Posted: Thu Mar 10, 2022 4:34 pm
by U235
btd64 wrote: Thu Mar 10, 2022 4:08 pm
If you cancel your current DL and select the other one, you will see it speed up....GP
I did that and it is a bit faster, but not really up there with the high speed internet I have. As mentioned the Steam download took about 5 minutes (sorry not 15 minutes as originally posted). It's not a huge deal for me, but since I always buy Marix/Slitherine titles from their sites, I like to get the installers here, too. Thanks for the assist though. :)

Re: 4-7 days to download?

Posted: Thu Mar 10, 2022 7:48 pm
by zgrssd
U235 wrote: Thu Mar 10, 2022 4:04 pm Seems like it sped up a bit. It's now down to a one day download. Meanwhile it took 15 minutes on Steam. Matrix/Slitherine you really need to step up your game on this area. :o
All they can do is make sure that:
1. The file is completely there
2. The Upload bandwidth is not taxed out

They are doing both. Anything else is either on your end or on the way.