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Game will not start
Posted: Wed Apr 06, 2022 7:19 pm
by jkmozart2010
Getting the error Could not find indicated location ; c:\programlies(x86)\matrixgames\stalingrad\start.exe
Tried reinstalling and the same issue
Re: Game will not start
Posted: Wed Apr 06, 2022 9:32 pm
by Saint Ruth
jkmozart2010 wrote: Wed Apr 06, 2022 7:19 pm
Getting the error Could not find indicated location ; c:\programlies(x86)\matrixgames\stalingrad\start.exe
Tried reinstalling and the same issue
Hi, are you sure that's the location in the error?
It should be in:
C:\Program Files (x86)\Matrix Games\Stalingrad\
Can you open an File Explorer and see if that directory exists?
And what's in it?
Thanks,
Brian
Re: Game will not start
Posted: Wed Apr 06, 2022 10:29 pm
by jkmozart2010
The file exists and everything is there; will not let me paste a screen shot
Re: Game will not start
Posted: Thu Apr 07, 2022 3:12 pm
by Saint Ruth
jkmozart2010 wrote: Wed Apr 06, 2022 10:29 pm
The file exists and everything is there; will not let me paste a screen shot
That's strange.
Does the game start when you click on the start.exe?
Re: Game will not start
Posted: Thu Apr 07, 2022 3:49 pm
by jkmozart2010
Re: Game will not start
Posted: Thu Apr 07, 2022 3:58 pm
by governato
have you tried clicking directly the "start" icon in the Stalingrad directory?

- start.jpg (21.93 KiB) Viewed 2789 times
Re: Game will not start
Posted: Fri Apr 08, 2022 10:07 am
by SamSlitherine
One possible cause for this..... it seems you have installed the game to the default location (c drive) then moved it, the launcher will not work because of this, as it's looking for the folder you installed to when using the setup installer and installing the game.
You will also experience issues when an update becomes available as the files aren't where you installed it to originally. So it won't update the fileset correctly. If you installed to c drive then moved it to H: , please avoid doing this as it can cause loads of issues. Instead install to the drive/folder you want using the change option on the installation folder page.
It may be easiest if you uninstall the game and delete all files in the H drive install fodler you chose, then re-install and set the folder destination you want.
If you experience further issues please contact our support team or shoot me a PM and i'm happy to help
Re: Game will not start
Posted: Wed Apr 13, 2022 4:40 pm
by jkmozart2010
I had this installed in my H drive then deleted this and added tot he default with the same result.
Tried again on H with a clean download with again the same issue.
Re: Game will not start
Posted: Fri Apr 15, 2022 6:33 pm
by Saint Ruth
So it's installed on the H: drive but the error says the C: drive?
Can you install it on your C: drive?
Re: Game will not start
Posted: Wed Apr 20, 2022 11:40 pm
by jkmozart2010
Does not matter where I install this; same issue every time.
Re: Game will not start
Posted: Mon Apr 25, 2022 6:25 pm
by Saint Ruth
Hi,
But if you go into the directory and click the start.exe (or start.bat) does it start?
cheers,
Brian
Re: Game will not start
Posted: Mon Apr 25, 2022 7:06 pm
by jkmozart2010
That did work; hopefully it will be sorted in an update
Re: Game will not start
Posted: Tue Apr 26, 2022 3:37 pm
by Saint Ruth
Great!