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launch failure

Posted: Fri Apr 22, 2022 11:57 am
by kitty88
I have had several issues since I downloaded the game, including not be able to access the game screen without multiple windows refusing to close, but now after downloading the updates the launch screen won't even open! I get an error message saying it can't locate the game :shock: :shock:

Re: launch failure

Posted: Fri Apr 22, 2022 6:09 pm
by Joel Billings
Have you tried uninstalling and reinstalling the game?

Re: launch failure

Posted: Fri Apr 22, 2022 10:18 pm
by kitty88
I used the matrix games site to download, will the download/installation thing still work? I thought there was a time limit :?: :oops: :shock:

Re: launch failure

Posted: Sat Apr 23, 2022 9:40 pm
by Joel Billings
I don't know the answer to that, you'd have to ask the Matrix at support@matrixgames.com and ask them.