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Windows 11 Compatibility
Posted: Sun May 01, 2022 3:02 pm
by stuka75
Had to replace old computer with one with windows 11. Unfortunately, I found neither the War in Europe or World at War worked. Pc has 32 gb ram and i5 11th gen chip. so horsepower isn't an issue I presume. Just a heads up, or if anyone knows a work around let me know. Very disappointed.
Thanks
Re: Windows 11 Compatibility
Posted: Mon May 02, 2022 1:29 pm
by BillRunacre
Hi
Can you describe further what happens when you try to run the game?
Can you open the Editor?
Thanks
Re: Windows 11 Compatibility
Posted: Wed May 04, 2022 4:07 pm
by Hubert Cater
Just to follow up and confirm, the games are fully compatible with Windows 11, and as Bill mentioned, any extra info you can provide would be helpful to track down what the issues might be for you.
Re: Windows 11 Compatibility
Posted: Wed May 04, 2022 5:46 pm
by stuka75
When I start program, I get the splash screen . When I click War in Europe, nothing. I don't see an editor available.
FYI, my screen res is 1920 by 1080. 32 gb ram, tb ssd. Operational Art of War and Campaign Series Mid East work just fine.
And thanks for the reply.
Re: Windows 11 Compatibility
Posted: Wed May 04, 2022 8:17 pm
by Hubert Cater
To confirm, is it the launcher screen you see, e.g. similar to below?

Re: Windows 11 Compatibility
Posted: Fri May 06, 2022 1:39 am
by stuka75

- Screenshot 2022-05-05 204230.jpg (123.85 KiB) Viewed 4077 times
YEs, and when I press Play War In Europe, or World at War( I have both listed in launcher screen), I get a brief blink and then nothing. Just stays on Launch screen.
Re: Windows 11 Compatibility
Posted: Fri May 06, 2022 6:13 pm
by Hubert Cater
Thanks and two things I noticed is it looks like you might not be running the latest version of the game based on your screenshot. I would suggest updating to the latest version first to see if that helps.
Second my guess is then that perhaps your Anti-Virus software is getting in the way of allowing the game to run properly, especially if it is set to protect the Documents folder on your PC.
Check to see if you can whitelist the game and see if that helps and/or if you can allow the game to write to the Documents folder as well as this is where it stores its initialization files.
Re: Windows 11 Compatibility
Posted: Fri May 06, 2022 7:28 pm
by stuka75
Uninstalled both Europe and ww2 at at war and reinstalled only War in Europe. Undated to latest version, whitelisted the application folder in Malwarebytes antivirus program, and it still doesn't open. Worlds at war matrix page opens from the launch screen, but Europe behaves same as before. No joy. Thanks for your input.
FYI, the Editor and Manual both open from the launch screen.
Re: Windows 11 Compatibility
Posted: Wed May 11, 2022 1:40 pm
by Hubert Cater
Sorry to hear it is still not working, and at this point I would say to try contacting Matrix Support to see if they can help:
https://www.matrixgames.com/contacts
One last think you could try is to navigate to the root folder of the game and try launching it directly from the SC3 EXE, and not via the launcher.
This can be typically found here for a Matrix install:
Program Files (x86)\Matrix Games\Strategic Command WWII - War in Europe
You may need to right click and select 'Run As Administrator' on the EXE. You could also try 'Run As Administrator' via the shortcut for the launcher too.
Re: Windows 11 Compatibility
Posted: Tue Mar 25, 2025 1:02 pm
by friwo
Hallo Liebes Team
Auch ich habe einen neuen PC gekauft, der mit Win 11 Pro ausgestattet ist.
Wenn ich das Spiel Campaign Series starte funktioniert alles bestens.
Nach Auswahl einer Schlacht habe ich leider keine obere Statusleiste mehr. Die untere ist vorhanden.
Kann mit bitte jemand dabei helfen. DANKE schon mal dafür.
LG Wolfgang
Re: Windows 11 Compatibility
Posted: Tue Mar 25, 2025 1:58 pm
by Hubert Cater
If you go to the Options->Advanced screen, please make sure the National Morale bar option is enabled
Wenn Sie zum Bildschirm Optionen->Erweitert gehen, stellen Sie bitte sicher, dass die Option „Nationale Moralleiste“ aktiviert ist