Matrix Games Forums

The game will not start and will not give any error messages when starting from the GAME MENU. I went to the directory and clicked it there (not sure why I have to do this) and still nothing. I then clicked "Run as Administrator" and received two error messages:



photo to photo add online

Any ideas on how to fix it?
Thanks

You didn't move the game directories after installing the game?

I'll ask someone in MAtrix to have a look.

Cheers,
Brian

I did not, I installed everything 'as-is'. Thanks

I'm just a fellow gamer, not associated with the devs at all. However, looking at your screenshot it might be because OneDrive has been set up to sync/backup your documents, which moved the "My Games" directory that this and other games use to store user data. The following link is for a different game, but I wouldn't be surprised if it's a similar problem and solution.

https://superuser.com/questions/1360100 ... f-onedrive

Thank you Jdlusie. I deleted the folder and still get the error messages.

Appreciate your help.

Yes, it's like jdelusie said. I'm pretty sure that the issue is related with OneDrive.
Have you used the mlink command after deleting the folder?

what's "mlink command"?

I deleted the entire ONEDRIVE from the PC, re-installed the game, and updated it-same deal.

I just requested a refund. I bought two games and my friend's copy can't even get the installer to work.

grofaz wrote: Thu Jun 02, 2022 4:12 pm I deleted the entire ONEDRIVE from the PC, re-installed the game, and updated it-same deal.

I just requested a refund. I bought two games and my friend's copy can't even get the installer to work.

Hi,

I'm also a fellow gamer who had serious installer problems like your friend. Matrix Support suggested I go into Windows Safe Mode and try to reinstall again. Went as smooth as gravity, now installed, updated and playable in Normal Mode.
Try it!

Rob.