Page 1 of 1
Desktop App Web Viewer rejects password
Posted: Fri Jun 10, 2022 7:03 pm
by leon.wilkins
When opening SC WWI I get a screen that shows the Desktop App Web Viewer. The Viewer states the server www51.slitherine.com is asking for your user name and password. On the screen is also the statement that the server also reports "LDAP Authentication". After I enter my Matrix games user name and password it says I am not authorized.
Re: Desktop App Web Viewer rejects password
Posted: Sat Jun 11, 2022 8:44 am
by BillRunacre
That is very strange, please could you email me a screenshot to
bill.runacre@furysoftware.com
Re: Desktop App Web Viewer rejects password
Posted: Sun Jun 12, 2022 2:57 pm
by Hubert Cater
Hi Leon,
The game itself should not have anything to do with the Desktop Web App Viewer, so not sure why your operating system is prompting you with that when you launch the game.
Seems as though it is related to Outlook? I found this thread here:
https://community.dynamics.com/crm/f/mi ... web-viewer
Might be worth contacting Matrix Support on this one to see if they can help as well.
Hubert
Re: Desktop App Web Viewer rejects password
Posted: Fri Dec 09, 2022 4:27 pm
by berg00
I have the same issue. Has this been resolved somehow?
Re: Desktop App Web Viewer rejects password
Posted: Sun Dec 11, 2022 9:09 pm
by BillRunacre
berg00 wrote: Fri Dec 09, 2022 4:27 pm
I have the same issue. Has this been resolved somehow?
It'll probably be best to contact Matrix Games support, hopefully they'll be able to help resolve it for you:
https://www.matrixgames.com/contacts