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Problem loading PBEM game n° 365103

Posted: Tue Jun 28, 2022 7:58 pm
by Garush
Hi ! Sorry to post here, but the helpdesk (https://www.matrixgames.com/member/helpdesk) return me an error 500.

I'm playing the game n°365103 with my Axis opponent, Exner. It's turn n°103 and all was fine until then. But Exner just can't load the game. May be the saved file is corrupted ? Could you take a look, please ?

Thank you.

Re: Problem loading PBEM game n° 365103

Posted: Wed Jun 29, 2022 2:16 pm
by AlvaroSousa
I can reset the game one turn.

Re: Problem loading PBEM game n° 365103

Posted: Wed Jun 29, 2022 2:29 pm
by AlvaroSousa
I deleted the last turn. Have Ex try it now and send you a new turn

Re: Problem loading PBEM game n° 365103

Posted: Wed Jun 29, 2022 5:25 pm
by Garush
I have loaded the game and I'll play my turn.

Thank you very much.

Re: Problem loading PBEM game n° 365103

Posted: Thu Jun 30, 2022 4:14 pm
by AlvaroSousa
Very Welcome. It is rare for a game to botch up. I think on rare occasion it is that data got corrupted on an upload.