Matrix Games Forums

I wanted to check to see if there were any updates and when I run the update from the main menu it gives me an error stating :

Unable to determine the installed version.
Could not get the specified value's data.

I did change the original installation file path from to a different drive, but this has never created an issue with any other Matrix game before. I have the game's folder as an exception with my Avast (which initially wouldn't even allow me to start the game) so I don't think that would be interfering with this.

Thanks!

For this and if there are extended concerns with the Update function, your best bet would be to contact Matrix Support to see if they can help.

https://www.matrixgames.com/contacts

I´ve got the same message when I try to check for updates. I installed the game in the default path. If you got a solution from the support team I would be glad to hear it.

Having this problem too.

Soulcollector wrote: Mon Jul 04, 2022 9:55 pm I´ve got the same message when I try to check for updates. I installed the game in the default path. If you got a solution from the support team I would be glad to hear it.

Check out my thread in Tech Support where I found a solution:

https://www.matrixgames.com/forums/view ... 7&t=386097