Matrix Games Forums

Posted: **Thu Jul 07, 2022 10:11 pm**

Hello,

I have installed "Tiny" and every beta since. However, since I installed the 1261.1 beta, my game will not launch. It is stuck on the game startup ("loading") screen.

Posted: **Fri Jul 08, 2022 4:36 am**

Can we see the Exception log and any relevant entries from the Event Viewer ?

Posted: **Fri Jul 08, 2022 3:13 pm**

Hi Dimitris,

Here is the Exception Log. Please excuse my ignorance, but I am not sure what the Event Viewer is.

Code: Select all

Successfully loaded Sim Configuration.

Discovering DPI

DPI_scale = 0

DPI registry setting, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontDPI\LogPixels:96.

Showing splash screen.

Loading splash image

Splash image loaded

Client.Initalize

Initialization started.

Starting initializing Sim Core.

Successfully started database scan.

Loaded terrain grids (BGD).

Successfully created Sim World.

Done initializing Sim Core.

Successfully initialized Sim Core.

Successfully switched to High Performance power plan.

Successfully loaded Lua UI Handlers.

Successfully created new game.

Successfully set database hash value.

Successfully completed Set Current Scenario.

Successfully initialized Lua.

Successfully created scenario.

Initialization completed.

Wait for terrain to load.

Terrain loaded.

Starting loading MainForm.

Configured MainForm working area

Configured range ring colors

Loaded Reference Points Color, Plotted Course and Waypoint Color

Done loading MainForm.

Calling MainForm_Shown.

Populated CanalList.

Added World Window panel.

Built database list.

Preparing Wold Window.

Preparing BMNGv2.

Preparing BMNGv2 done.

Preparing SHP_ColdWar.

Preparing SHP_ColdWar done.

Preparing SHP_NewWorldOrder.

Preparing SHP_NewWorldOrder done.

Preparing SHP_Ice_Arctic.

Preparing SHP_Ice_Arctic done.

Preparing MapScaleLayer.

Preparing MapScaleLayer done.

Preparing CommandLayer.

Preparing CommandLayer done.

Preparing Wold Window done.

Prepared Wold Window.

Calling MainForm_Shown: Show window.

Closed splash screen.

Showed Start Game window.

Finished MainForm_Shown.

Posted: **Fri Jul 08, 2022 3:59 pm**

I have reverted to build 1243.3, verified that the program was working as normal, then reinstalled 1263.1, and have encountered the issue again

Posted: **Fri Jul 08, 2022 6:14 pm**

happykellsfriends wrote: Fri Jul 08, 2022 3:59 pm I have reverted to build 1243.3, verified that the program was working as normal, then reinstalled 1263.1, and have encountered the issue again

Weird. Did the launcher show a warning message that you should close certain programs first? If it did, did you close them?

Just asking, because there are people who ignore this warning message.

Posted: **Fri Jul 08, 2022 9:14 pm**

Hi gizzmoe,

No such message appeared.

Posted: **Fri Jul 08, 2022 9:40 pm**

I would update the GPU driver, it is worth a try. Maybe, just maybe, the devs have made recent changes to the graphics code that for whatever reason your current GPU driver doesn't like. Such things happen.

Posted: **Fri Jul 08, 2022 11:27 pm**

Hello again gizzmoe, thank you very much for your help. Unfortunately, I have updated my graphics driver and the issue persists.

Posted: **Fri Jul 08, 2022 11:39 pm**

Damn... Perhaps delete command.ini, it's in the config folder.

Posted: **Sat Jul 09, 2022 1:35 am**

One thing to make sure of thats more important than drivers and such is make sure you have all the prerequisites installed...DX9 and dot.net. Sometimes if you don't install them properly, the impact doesn't show up until later.

Posted: **Sat Jul 09, 2022 2:11 pm**

Can you please try running the game as administrator?

If you're on the Steam version you may have to right click the launcher.exe AND the Command.exe go to Compatability and check the box that says "Run this program as administrator".

Please let me know if that solves the issue for you.

Posted: **Sat Jul 09, 2022 6:08 pm**

Hello easy301, I am running the game as administrator, unfortunately to no avail.

I have reverted back to build 1260.1, which appears to be the newest build that works for me.

Posted: **Sat Jul 09, 2022 6:18 pm**

happykellsfriends wrote: Sat Jul 09, 2022 6:08 pmI have reverted back to build 1260.1, which appears to be the newest build that works for me.

Have you tried the things thewood1 mentioned?

Posted: **Sat Jul 09, 2022 11:26 pm**

Hi again, sorry thewood1.
I have reinstalled .net and DX9, but unfortunately I still have this issue.
Thank you all for your help.

Posted: **Sun Jul 10, 2022 2:05 am**

Hello, how did you update your game ?

In the folder of your game, check the presence of the folder 'Arcs' in the folder 'Symbols'.
This was added in Build 1260.1 , when your problem have started

: Sans titre.png (310.58 KiB) Viewed 886 times

Posted: **Sun Jul 10, 2022 6:44 pm**

Hi TyphoonFr,
I manually placed these folders in my game files (they were indeed missing) and now my game is working!!! Thank you you French genius!
Thanks to everyone for your help

Posted: **Sun Jul 10, 2022 7:30 pm**

So this looks like the some of the files for the double flame capability are in one beta release, but not in the last one. So if you don't install each beta release after a certain point, a Steam player will have this issue. Is that a good summary? Just trying to follow the logic.

Posted: **Sun Jul 10, 2022 8:09 pm**

thewood1 wrote: Sun Jul 10, 2022 7:30 pm So this looks like the some of the files for the double flame capability are in one beta release, but not in the last one. So if you don't install each beta release after a certain point, a Steam player will have this issue. Is that a good summary? Just trying to follow the logic.

CMO didn't start because he didn't have Time_DoubleFlame.png in the Bar folder, it is in the 1261.1 UpdatePack, so it looks more like either the OP didn't unpack the UpdatePack correctly or that an AV software did something during the unpacking of the archive.

Posted: **Sun Jul 10, 2022 9:06 pm**

This can happen when you don't copy all the files but only the most recent ones based on the modification date, but there was a catch this time, the file 'Symbols' looks old ... .

: Sans titre.png (126.29 KiB) Viewed 833 times

Posted: **Sun Jul 10, 2022 9:58 pm**

TyphoonFr wrote: Sun Jul 10, 2022 9:06 pm This can happen when you don't copy all the files but only the most recent ones based on the modification date

And as we could see that is an unrealiable method and thus shouldn't be done

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