Matrix Games Forums

I find an error this morning on opening PBEM games with an error message (just see the attachment).

I send a ticket to support team.

Thanks for the report and could you try the following and let me know if it resolves it for you?

1) Please navigate to your Matrix installation folder, typically found here:

C:\Program Files\Matrix Games\Strategic Command - American Civil War

2) Then right click and 'copy' the folder listed as 'Pbem'

3) Navigate to your USER folder, typically found here replacing <username> with your username on your PC:

\Users\<username>\Documents\My Games\Strategic Command - American Civil War

4) Paste the copied 'Pbem' folder here

Let me know if it works after that,
Hubert

Thks for all, it's functionning again, after the copy/paste.

Buyt it seems that a part of the problme come from my encryption protection security softaware activated (wich blocks modification of programs not allowed).

Thls for your help

Great to hear and yes, a high level protected system can be unfortunately problematic with the game as Windows doesn't want anything amended at run time in the Program Files folder, going back to Windows Vista, and as developers we were encouraged to use the USER folder on PCs for user content related to applications.

Which works fine by default, but Anti-Virus or other protection software is sometimes set to block this and thus the issue you discovered.