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Intro video issue

Posted: Tue Aug 02, 2022 12:02 am
by bruce205
Hey guys,

Having issue with opening video not being displayed fully. It is only showing a partial clip? In other words it shows up only as half an image. Can you help? I have windows scaling at 175 and/or 200 %. Thanks for any help!

Re: Intro video issue

Posted: Tue Aug 02, 2022 1:56 am
by berto
A "partial clip" as in cutting off before its conclusion? Or it runs through to completion but the display is clipped?

Re: Intro video issue

Posted: Tue Aug 02, 2022 2:37 pm
by bruce205
Thanks Berto,

Video plays to conclusion but right half of video is cut off. The left side I can see but not the whole image/video. Does that make sense?

Re: Intro video issue

Posted: Wed Aug 03, 2022 1:18 am
by berto
Yeah, makes sense. Hard thing to fix, probably. We will look into it.

Re: Intro video issue

Posted: Wed Aug 03, 2022 7:41 pm
by bruce205
Thanks Berto. For some reason it did play correctly for a short while months ago and can't remember if I messed up some settings
and now it won't work?! Its a neat video though!

Re: Intro video issue

Posted: Wed Aug 03, 2022 7:51 pm
by Jason Petho
I suspect it is because you are using windows scaling, therefore the video is also scaled, so it is cut off

Re: Intro video issue

Posted: Wed Aug 03, 2022 8:17 pm
by bruce205
I have windows scaling at 175 and sometimes 200. I did the fix to high DPI settings that you guys recommended.
What windows scaling option do you recommend? I just need to up it to see it well ;)
Thanks for the help.

Re: Intro video issue

Posted: Fri Aug 05, 2022 12:05 am
by bruce205
Tried all the settings and scaling, no go. I did discover that it displays properly when executing the MP4 file from within the video file in the the game files. For what its worth ?