(Looks at emails)
Posted: Sun Sep 04, 2022 9:02 pm
Matrix knew I had bought two of the DLC here. As I didn't have the base game from here, it could only have been for the Steam keys to use there with the base game bought there or from another store.
As it happens, I had redeemed them a while back.
But I can't find any email going 'Oh, remember those games you bought from us, with the Steam keys? They won't redeem in a week's time.'
Did Matrix know they had been redeemed, or was one week's notice on a website that not everyone visits once a week - especially during summer holiday season - considered sufficient notice and no-one was sent an email about this?
What does the contract with developers say regarding notice to either side? Does Slitherine really allow developers to exit contracts with seven day's notice? I have to give longer notice than that to cancel my broadband connection...
As it happens, I had redeemed them a while back.
But I can't find any email going 'Oh, remember those games you bought from us, with the Steam keys? They won't redeem in a week's time.'
Did Matrix know they had been redeemed, or was one week's notice on a website that not everyone visits once a week - especially during summer holiday season - considered sufficient notice and no-one was sent an email about this?
What does the contract with developers say regarding notice to either side? Does Slitherine really allow developers to exit contracts with seven day's notice? I have to give longer notice than that to cancel my broadband connection...