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Bug Error in exception handler

Posted: Wed Sep 14, 2022 12:46 pm
by Zyph
Hello,
When i try to make a ferry mission or just in mission editor this shows up. Im on steam version and beta.
I tryed two different computer with same result.

Re: Bug Error in exception handler

Posted: Thu Sep 15, 2022 12:32 am
by TitaniumTrout
Same here when trying to do any mission except strike. I'm on 1276.1

Image

I get the below when trying to do a Strike mission.

Image

Re: Bug Error in exception handler

Posted: Thu Sep 15, 2022 6:46 am
by Deserere
as already pointed out to you Zyph and as written in the tech support guidelines
https://www.matrixgames.com/forums/view ... 0&t=344540

https://www.matrixgames.com/forums/view ... 0&t=358998

in order to be efficient when investigating an issue, we need a savefile to reproduce it and possibly the exception log.
Posting a screen of the exception is of very little help

thanks

Re: Bug Error in exception handler

Posted: Thu Sep 15, 2022 12:22 pm
by Zyph
Sorry for maybe stupid question but how do i attach a .scen file? It wont let me?

Re: Bug Error in exception handler

Posted: Thu Sep 15, 2022 2:56 pm
by TitaniumTrout
Zyph wrote: Thu Sep 15, 2022 12:22 pm Sorry for maybe stupid question but how do i attach a .scen file? It wont let me?
You can zip the .scen file and upload it here.
Deserere wrote: Thu Sep 15, 2022 6:46 am
in order to be efficient when investigating an issue, we need a savefile to reproduce it and possibly the exception log.
Posting a screen of the exception is of very little help
Is the needed log literally "ExceptionLog" that is placed into the /CMO/Logs folder? Are any of the other logs of use?

It does say in the exception handler error to screenshot the error. "Please save a screenshot of this and submit it, along with the autosave files, for investigation."

Re: Bug Error in exception handler

Posted: Thu Sep 15, 2022 3:16 pm
by TitaniumTrout
Save file is attached. To replicate error on the BLUFOR side :

1. Open the Operations Manager menu, close it.
2. Select the 4 RP's on the BLUFOR side and attempt to create a Ground Patrol mission.
3. Click OK, error is generated.

There is no ExceptionLog generated when the error is produced.

Re: Bug Error in exception handler

Posted: Fri Sep 16, 2022 10:14 am
by Blast33
Just to give you another example.
Build 1276.1 & DB496
.sav included
Printscrreen error message no mission.jpg
Printscrreen error message no mission.jpg (156.53 KiB) Viewed 862 times
Closing The Straight 2020.zip
(254.03 KiB) Downloaded 6 times
In other scenarios I build several Task Pools with packages. When I tried to add an non task pool ordinary mission the same error occurs.

Re: Bug Error in exception handler

Posted: Fri Sep 16, 2022 6:52 pm
by Zyph
Thanks for the guide llines, scen file is attached.

Re: Bug Error in exception handler

Posted: Fri Sep 16, 2022 9:49 pm
by Blast33
BTW my bug was real..
When I restart CMO the problem is fixed.

Re: Bug Error in exception handler

Posted: Mon Sep 19, 2022 8:23 am
by Zyph
The exeption handler box show up 9 out 10 times after the second or third mission creation (ferry/strike/patrol).

Re: Bug Error in exception handler

Posted: Sat Oct 01, 2022 12:31 pm
by Zyph
Error in the exception handler...

Re: Bug Error in exception handler

Posted: Wed Oct 05, 2022 7:35 am
by Deserere
Hi, thanks for let us know about this one.
As per the answer I gave to this post
https://www.matrixgames.com/forums/view ... 4#p5040464

it should now be fixed. LEt us know if the issue persists after the next update release.

Thanks

Re: Bug Error in exception handler

Posted: Wed Oct 05, 2022 7:39 am
by Zyph
Great!!!


Deserere wrote: Wed Oct 05, 2022 7:35 am Hi, thanks for let us know about this one.
As per the answer I gave to this post
https://www.matrixgames.com/forums/view ... 4#p5040464

it should now be fixed. LEt us know if the issue persists after the next update release.

Thanks