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Can"t Install upgrade Tigers on The Hunt V. 1.1.9

Posted: Fri Nov 25, 2022 2:38 pm
by Ammotech2007
I just purchased this game and the DLCs won't load because my main game is out of date. When I run the Check for Update on the main menu it knows 1.1.9 is out there but when I have it install, I get the following error

(Unable to download file)
(An error occurred while trying to open an FTP file)

Hope you can assist.

Re: Can"t Install upgrade Tigers on The Hunt V. 1.1.9

Posted: Fri Nov 25, 2022 10:06 pm
by Paullus
There seems to be an error with the Matrix file server. Wait a bit and try again. Otherwise contact Matrix support.

after the upgrade don't forget to install the Beta update found in this forum for improved functionality and performance

Re: Can"t Install upgrade Tigers on The Hunt V. 1.1.9

Posted: Tue Nov 29, 2022 12:49 am
by jholme
I just purchased the V&V bundle, where the base game is downloaded as version 1.00.00. After clicking "check for updates", I find out the latest version is 1.06.05 - so I click 'next' a couple of times, then get this error message:

Code: Select all

Unable to download file.
An error occurred while trying to open an FTP file.
I've done this a dozen times over the past 48 hours, and still get the same results. What's the best way to update 1.00.00 to the latest version?

thank you,
John Holme

Re: Can"t Install upgrade Tigers on The Hunt V. 1.1.9

Posted: Tue Nov 29, 2022 9:18 pm
by Paullus
Sorry but you have posted in the wrong game forum.

jholme wrote: Tue Nov 29, 2022 12:49 am I just purchased the V&V bundle, where the base game is downloaded as version 1.00.00. After clicking "check for updates", I find out the latest version is 1.06.05 - so I click 'next' a couple of times, then get this error message:

Code: Select all

Unable to download file.
An error occurred while trying to open an FTP file.
I've done this a dozen times over the past 48 hours, and still get the same results. What's the best way to update 1.00.00 to the latest version?

thank you,
John Holme

Re: Can"t Install upgrade Tigers on The Hunt V. 1.1.9

Posted: Tue Dec 06, 2022 3:26 am
by gehrig38
Hey Paulus!
I am trying to install the latest version, when I get to the folder I've unzipped and try to execute the run, the screen says it doesn't detect TotH and to install it first? I can't seem to get the game to install

Re: Can"t Install upgrade Tigers on The Hunt V. 1.1.9

Posted: Tue Dec 06, 2022 5:50 am
by Paullus
Just unzip the files into the game folder and you are ready. The zip-file contains the updated files so it no instal-file.

Cheers
Jorgen

Re: Can"t Install upgrade Tigers on The Hunt V. 1.1.9

Posted: Sat Dec 28, 2024 12:10 am
by Bscarbro
I had same problem. I emailed support and the next morning they had responded. Turned out it was my VPN blocking the ftp connection. I paused it, the update worked fine.

Thanks to the Matrix team for quick response on my problem.