Page 1 of 1
problem to buy the scacw dlc today
Posted: Fri Jan 27, 2023 9:47 pm
by ADMIRAL3
tried 3 different credit cards but the site said "not allowed for the current buyer"
I am an old and assidous client and every transaction was always successfull.
What's going on? LBM
Re: problem to buy the scacw dlc today
Posted: Fri Jan 27, 2023 10:49 pm
by ADMIRAL3
tried again and this was your answer; The request cannot be fulfilled for the current shopper.
Are you going to lose a client?
Re: problem to buy the scacw dlc today
Posted: Fri Jan 27, 2023 10:58 pm
by Hubert Cater
Hi Admiral,
Sorry to hear about the trouble and it could just be a temporary issue with either your banking side or possibly the store.
That's just my best guess, and if you are still having issues I'd strongly recommend trying to contact Matrix Support to see if they can help you out:
https://www.matrixgames.com/contacts
Hubert
Re: problem to buy the scacw dlc today
Posted: Sat Jan 28, 2023 7:06 am
by ADMIRAL3
ty for your prompt response I will try again and if necessary call your support.LBM
Re: problem to buy the scacw dlc today
Posted: Sun Jan 29, 2023 6:29 am
by pvtbobo
Same thing here, I've tried for 3 days with 3 different (and valid) cards...I've send a message to support, waiting for answer. Strange thing though, never happened before, make one wonder...