Matrix Games Forums

Hi, I updated to the 1.06 with WOA but now when I try to go online I am getting an invalid serial number error-3.
The game works in single-player mode showing ver. 1.06. How do I resolve this issue?

thanks,
Wayne

Getting the same error here as well.

A fix is in the works, hopefully it will be released soon!

Note, the issue should only affect PBEM, and only Matrix purchases. If anyone is experiencing anything that doesn't fit those criteria, please do let us know.

Just an addition to my last post. The PBEM++ works with Steam and the 1.06 version WOA.

Matrix version here too, support team says there is a matrix patch available to fix the serial number problem but i cannot find it

Matrix version here too, support team says there is a matrix patch available to fix the serial number problem but i cannot find it

Matrix version here too, support team says there is a matrix patch available to fix the serial number problem but i cannot find it

Hi,

The fixed update is now available in your 'My Page' section of Matrix Games. You should see the game listed in 'My Page' and then 'File Downloads'.

Pick the latest update package, download and install, and the issue should then be resolved.

Let me know if there are any further issues,
Hubert

OK started having more problems. I reloaded the game updated to 1.06 and now with the PBEM with both RtM and blue and grey. I get error message unable to find 1.04 B/G data for the civil war turn and unable to find data for RtM 1.05 data for Wars in America turn.
I am also getting the error messages with Steam.

Hi,

Could you send me the Challenge IDs for these?

Thanks,
Hubert

The ChallengeIDs can be seen when mouse hovering over the challenges in your list in the PBEM++ Lobby screen.

I pmed the id to you let me know if need anything.

Could you try again? I'm not seeing the PM? Alternatively, a message to support@furysoftware.com works as well, thanks!