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Failure to uninstall the game

Posted: Sun Feb 12, 2023 12:41 pm
by Jarosak
Hi Guys I used third party software to uninstall the game and i have a issue to install it back on my windows because can not find all leftovers and launcher thinks there is another version of the game :cry:

Re: Failure to uninstall the game

Posted: Mon Feb 13, 2023 8:38 pm
by Jarosak
i deleted game from everywhere it must be somewhere in register editor. Any idea where could those left overs could be? I was always able to reinstall any game last 10 years .Why is this game hidding in my computer?

Re: Failure to uninstall the game

Posted: Mon Feb 13, 2023 8:49 pm
by Jarosak
Is only solution to reinstall windows ? I really like to play this game . Can somebody help me?

Re: Failure to uninstall the game

Posted: Mon Feb 13, 2023 8:51 pm
by Jarosak
Cap'n where are you ? stop hidding too haha

Re: Failure to uninstall the game

Posted: Mon Feb 13, 2023 11:25 pm
by Shadrach
From what I can tell the game registers itself in the registry:

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Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Matrix Games\Flashpoint Campaigns Southern Storm
This would be for a 64-bit OS. On a 32-bit (does anyone actually run those anymore???) it would likely be:

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Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Matrix Games\Flashpoint Campaigns Southern Storm
For me it contains:

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[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Matrix Games\Flashpoint Campaigns Southern Storm]
"authorized"="<serial>"
"version"="2.1.1.6839"
"installed"="TRUE"
"installed to"="f:\\Games\\Flashpoint Campaigns Southern Storm"
"installed from"="G:"
"ShortcutLocation"="Flashpoint Campaigns Southern Storm"
"LANG"="EN"
"LANGUAGE_INSTALLED"="9"
It also places some files in:

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Documents\My Games\Flashpoint Campaigns Southern Storm\Launcher
I guess this is why you shouldn't use 3rd-party uninstaller programs :mrgreen:
But yeah, I use those myself, just make sure they do a good job!
(I use a paid version of Uninstall Tool)

Re: Failure to uninstall the game

Posted: Mon Feb 13, 2023 11:49 pm
by Jarosak
Thank you mate . Can install the game again haha

Re: Failure to uninstall the game

Posted: Tue Feb 14, 2023 12:11 am
by Jarosak
It was in here : Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Matrix Games\Flashpoint Campaigns Southern Storm

Re: Failure to uninstall the game

Posted: Tue Feb 14, 2023 1:26 pm
by CapnDarwin
I'm back. Been sick the past few days. As Jeff noted on Discord, we do not want to tell folks how to edit the windows registry. We also strongly recommend using the default uninstaller over a third-party package. I"m glad you are fixed and running again.

Re: Failure to uninstall the game

Posted: Tue Feb 14, 2023 1:27 pm
by CapnDarwin
@Shadrach - Thanks for the detailed help for this one. :D