Matrix Games Forums

Hello, I bought the game today, but have not been able to complete the first turn due to a device crash that reboots my computer. I tried uninstalling and reinstalling but same results. Then I tried the steam version with the same results.
This sounds like a problem on my end, but I thought I would check if you have heard of this problem.
I'm not sure what to do. My specs are well above the game requirements.
Thanks

That is very strange indeed... do you see an error message before the crash?

Is there also possibly an ERROR folder that has been created in your USER path for the game, typically the following:

\Users\<username>\Documents\My Games\Strategic Command - American Civil War

The other thing I can suggest is to see if your anti virus software might be getting in the way if it is possibly protecting the Documents folder from changes. It's a longshot, but seems as though this is causing some problems on some PCs.

Well, after checking those tips and not finding anything, I fired up the game and have been able to run it problem free for several hours! I am pleased and baffled at the same time. I guess I'll never know what the problem was, but I'm glad it is working.
Thank you for your prompt response and tips.
Thanks for another fine game.

edit: It's happening again. bummer