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Game Has Gone Very Dark
Posted: Mon Jul 03, 2023 7:42 am
by PrivateLsd
Hello all
Ever since the last beta update and including the latest one, the screens of the game have gone very dark to the point where you can only just see the screen at all.
I've updated my video card drivers to the latest version and that unfortunately hasn't fixed the problem. I'll attach a screenshot and a dxdiag report to this post so that you can see what I mean.
Any help solving this problem would be greatly appreciated.
Kind Regards
PrivateLsd
Re: Game Has Gone Very Dark
Posted: Thu Jul 06, 2023 8:16 pm
by MaximKI
PrivateLsd wrote: Mon Jul 03, 2023 7:42 am
Hello all
Ever since the last beta update and including the latest one, the screens of the game have gone very dark to the point where you can only just see the screen at all.
I've updated my video card drivers to the latest version and that unfortunately hasn't fixed the problem. I'll attach a screenshot and a dxdiag report to this post so that you can see what I mean.
Any help solving this problem would be greatly appreciated.
Kind Regards
PrivateLsd
Thanks for the report! we're investigating.
Re: Game Has Gone Very Dark
Posted: Sat Jul 08, 2023 11:16 am
by PrivateLsd
MaximKI wrote: Thu Jul 06, 2023 8:16 pm
PrivateLsd wrote: Mon Jul 03, 2023 7:42 am
Hello all
Ever since the last beta update and including the latest one, the screens of the game have gone very dark to the point where you can only just see the screen at all.
I've updated my video card drivers to the latest version and that unfortunately hasn't fixed the problem. I'll attach a screenshot and a dxdiag report to this post so that you can see what I mean.
Any help solving this problem would be greatly appreciated.
Kind Regards
PrivateLsd
Thanks for the report! we're investigating.
If it's any help at all, my monitor was one of the models that experienced the blinking starfield problem. I hope this information helps.
Kind Regards
PrivateLsd
Re: Game Has Gone Very Dark
Posted: Tue Jul 11, 2023 10:12 pm
by TylerIN
Do you still have this issue on the betas with a Stride version on or after v4.2.0.2?
Re: Game Has Gone Very Dark
Posted: Wed Jul 12, 2023 12:09 pm
by fruitgnome
I have this problem with DirectX and High Dynamic Range.
Re: Game Has Gone Very Dark
Posted: Wed Jul 12, 2023 1:55 pm
by MaximKI
fruitgnome wrote: Wed Jul 12, 2023 12:09 pm
I have this problem with DirectX and High Dynamic Range.
Could you please provide a Session Log and a DxDiag report? Also, please be available when TylerIN reaches out to help investigate the issue.
Re: Game Has Gone Very Dark
Posted: Fri Jul 21, 2023 4:00 pm
by MaximKI
We've included several HDR fixes and customization options that aim to address some of the issues users have been reporting. Please give the latest public beta 1.1.5.8 a try and let us know if that addresses HDR issues you've been experiencing.
Re: Game Has Gone Very Dark
Posted: Sat Jul 22, 2023 2:21 pm
by fruitgnome
With gamma adjust, it works for me, thx.
Re: Game Has Gone Very Dark
Posted: Mon Jul 24, 2023 12:16 pm
by PrivateLsd
I apologise for the late reply everyone.
To answer the questions: yes, I only started having this problem when Stride got updated a few patches ago. I also only experience this problem when I use High Dynamic Range Rendering. I also use DirectX.
I have updated the game to the latest public beta (1.1.5.8) and so far that hasn't fixed the problem, but I haven't played around with the gamma settings yet.
Re: Game Has Gone Very Dark
Posted: Mon Jul 24, 2023 4:12 pm
by MaximKI
PrivateLsd wrote: Mon Jul 24, 2023 12:16 pm
I apologise for the late reply everyone.
To answer the questions: yes, I only started having this problem when Stride got updated a few patches ago. I also only experience this problem when I use High Dynamic Range Rendering. I also use DirectX.
I have updated the game to the latest public beta (1.1.5.8) and so far that hasn't fixed the problem, but I haven't played around with the gamma settings yet.
Thanks for the update. Let us know if the gamma options do help alleviate some of the HDR issues you're experiencing.
Re: Game Has Gone Very Dark
Posted: Sun Aug 06, 2023 10:50 am
by PrivateLsd
MaximKI wrote: Mon Jul 24, 2023 4:12 pm
PrivateLsd wrote: Mon Jul 24, 2023 12:16 pm
I apologise for the late reply everyone.
To answer the questions: yes, I only started having this problem when Stride got updated a few patches ago. I also only experience this problem when I use High Dynamic Range Rendering. I also use DirectX.
I have updated the game to the latest public beta (1.1.5.8) and so far that hasn't fixed the problem, but I haven't played around with the gamma settings yet.
Thanks for the update. Let us know if the gamma options do help alleviate some of the HDR issues you're experiencing.
Hello Everyone
Increasing the gamma setting to 2.00 (twice the default setting) seems to have fixed the HDR issue but this hardly seems optimal as the default setting should work right out of the box. Please note that all of this was experienced while using the latest public beta (1.1.6.1)
Re: Game Has Gone Very Dark
Posted: Mon Aug 07, 2023 3:09 pm
by MaximKI
PrivateLsd wrote: Sun Aug 06, 2023 10:50 am
MaximKI wrote: Mon Jul 24, 2023 4:12 pm
PrivateLsd wrote: Mon Jul 24, 2023 12:16 pm
I apologise for the late reply everyone.
To answer the questions: yes, I only started having this problem when Stride got updated a few patches ago. I also only experience this problem when I use High Dynamic Range Rendering. I also use DirectX.
I have updated the game to the latest public beta (1.1.5.8) and so far that hasn't fixed the problem, but I haven't played around with the gamma settings yet.
Thanks for the update. Let us know if the gamma options do help alleviate some of the HDR issues you're experiencing.
Hello Everyone
Increasing the gamma setting to 2.00 (twice the default setting) seems to have fixed the HDR issue but this hardly seems optimal as the default setting should work right out of the box. Please note that all of this was experienced while using the latest public beta (1.1.6.1)
We're glad to hear that the gamma settings help with the HDR issues. We're looking at additional solutions on how to address the HDR issue.