Matrix Games Forums

Hi guys

I played the game yesterday and now it won't start, quickstart or launcher, same result. I don't what could cause that. Do you have a fix?

I can add that this goes for both the recent beta and the legacy version. None of them will start the game. Session log attached.

Count Sessine wrote: Wed Jul 26, 2023 7:44 am I can add that this goes for both the recent beta and the legacy version. None of them will start the game. Session log attached.

Hey thanks for the report, we'll investigate.

Are you playing this on Steam? If so have you tried verifying the files and starting then?

Did you happen to notice if there were any CrashDumps generate in the Logs folder (same as SessionLog)? If not, could you please take a look in Windows Event Viewer and see if there are any Error entries for .NETRuntime that may have a stack trace. If you do find those, could you please upload them here?

MaximKI wrote: Wed Jul 26, 2023 1:10 pm

Count Sessine wrote: Wed Jul 26, 2023 7:44 am I can add that this goes for both the recent beta and the legacy version. None of them will start the game. Session log attached.

Hey thanks for the report, we'll investigate.

Are you playing this on Steam? If so have you tried verifying the files and starting then?

Did you happen to notice if there were any CrashDumps generate in the Logs folder (same as SessionLog)? If not, could you please take a look in Windows Event Viewer and see if there are any Error entries for .NETRuntime that may have a stack trace. If you do find those, could you please upload them here?

Hi Maxim

Yes tried to verify files. It says two are missing, then restores them but the problem persist.

Here are some crashdump logs.

Count Sessine wrote: Wed Jul 26, 2023 6:26 pm

MaximKI wrote: Wed Jul 26, 2023 1:10 pm

Count Sessine wrote: Wed Jul 26, 2023 7:44 am I can add that this goes for both the recent beta and the legacy version. None of them will start the game. Session log attached.

Hey thanks for the report, we'll investigate.

Are you playing this on Steam? If so have you tried verifying the files and starting then?

Did you happen to notice if there were any CrashDumps generate in the Logs folder (same as SessionLog)? If not, could you please take a look in Windows Event Viewer and see if there are any Error entries for .NETRuntime that may have a stack trace. If you do find those, could you please upload them here?

Hi Maxim

Yes tried to verify files. It says two are missing, then restores them but the problem persist.

Here are some crashdump logs.

Thanks!

So weird that it worked yesterday and suddenly stopped. I NEED my DW2 fix

So no fix for this? I tried re-installing but does help.

I installed it on my potato laptop and there it works fine. Stands to reason something happened to my gaming computer that changed something... Really can't tell what it could be as I didn't make any changes to it.

Count Sessine wrote: Thu Jul 27, 2023 11:44 am So no fix for this? I tried re-installing but does help.

I installed it on my potato laptop and there it works fine. Stands to reason something happened to my gaming computer that changed something... Really can't tell what it could be as I didn't make any changes to it.

We're looking into it. Do you mind uploading a DxDiag report? That might help figure out what's going on one computer versus the other.

We've just released a new public beta, v1.1.6.0 that should contain a fix for your issue. Could you please give the latest public beta a try and let us know if it resolves your issue?

MaximKI wrote: Fri Jul 28, 2023 4:46 pm We've just released a new public beta, v1.1.6.0 that should contain a fix for your issue. Could you please give the latest public beta a try and let us know if it resolves your issue?

Hi Maxim

No I'm sorry but it does not work even with the new beta.

MaximKI wrote: Thu Jul 27, 2023 5:22 pm

Count Sessine wrote: Thu Jul 27, 2023 11:44 am So no fix for this? I tried re-installing but does help.

I installed it on my potato laptop and there it works fine. Stands to reason something happened to my gaming computer that changed something... Really can't tell what it could be as I didn't make any changes to it.

We're looking into it. Do you mind uploading a DxDiag report? That might help figure out what's going on one computer versus the other.

hi Maxim

Here is a DxDiag file.

Thanks! We recently released a new public beta 1161. Could you please give that a try and let us know if you're still having the issue? If you're still encountering, please upload any SessionLog and Crashdump files you see from the logs folder.

H iMaxim

It does not work. Here is the log. There is no crash log.

Count Sessine wrote: Mon Aug 07, 2023 7:02 pm H iMaxim

It does not work. Here is the log. There is no crash log.

Thanks. Do you happen to have a .NETRuntime entry in Windows Event Viewer with a stack trace for when the game launches?

Yes it generates one every time. Here is the latest:

Log Name: Application
Source: .NET Runtime
Date: 08/08/2023 23.28.05
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: i9-12900K
Description:
Application: DistantWorlds2.exe
CoreCLR Version: 7.0.523.17405
.NET Version: 7.0.5
Description: The process was terminated due to an unhandled exception.
Exception Info: SharpDX.SharpDXException: HRESULT: [0x80070057], Module: [General], ApiCode: [E_INVALIDARG/Invalid Arguments], Message: The parameter is incorrect.

at SharpDX.Result.CheckError()
at SharpDX.Direct3D11.Device.CreateShaderResourceView(Resource resourceRef, Nullable`1 descRef, ShaderResourceView sRViewOut)
at SharpDX.Direct3D11.ShaderResourceView..ctor(Device device, Resource resource, ShaderResourceViewDescription description)
at Stride.Graphics.Texture.GetShaderResourceView(ViewType viewType, Int32 arrayOrDepthSlice, Int32 mipIndex)
at Stride.Graphics.Texture.InitializeFromImpl(DataBox[] dataBoxes)
at Stride.Graphics.Texture.InitializeFrom(Texture parentTexture, TextureDescription description, TextureViewDescription viewDescription, DataBox[] textureDatas)
at Stride.Graphics.Texture.InitializeFrom(TextureDescription description, DataBox[] textureDatas)
at Stride.Graphics.Texture.InitializeFromImpl(Texture2D texture, Boolean isSrgb)
at Stride.Graphics.SwapChainGraphicsPresenter..ctor(GraphicsDevice device, PresentationParameters presentationParameters)
at Stride.Games.GamePlatform.CreateDevice(GraphicsDeviceInformation deviceInformation)
at Stride.Games.GamePlatform.ChangeOrCreateDevice(GraphicsDevice currentDevice, GraphicsDeviceInformation deviceInformation)
at Stride.Games.GraphicsDeviceManager.CreateDevice(GraphicsDeviceInformation newInfo)
at Stride.Games.GraphicsDeviceManager.ChangeOrCreateDevice(Boolean forceCreate)
at Stride.Games.GraphicsDeviceManager.Stride.Games.IGraphicsDeviceManager.CreateDevice()
at Stride.Games.GameBase.InitializeBeforeRun()
at Stride.Games.GamePlatform.OnInitCallback()
at Stride.Games.GameWindowWinforms.Run()
at Stride.Games.GamePlatform.Run(GameContext gameContext)
at Stride.Games.GameBase.Run(GameContext gameContext)
at DistantWorlds2.Windows.DistantWorlds2App.MQmg8G7p9(Object , IEnumerable`1 )
at DistantWorlds2.Windows.DistantWorlds2App.PACFeOD6o(Object )
at CommandLine.ParserResultExtensions.WithParsed[T](ParserResult`1 result, Action`1 action)
at DistantWorlds2.Windows.DistantWorlds2App.NdEomBaqt(String[] )

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-08-08T21:28:05.1937847Z" />
<EventRecordID>61566</EventRecordID>
<Correlation />
<Execution ProcessID="17500" ThreadID="0" />
<Channel>Application</Channel>
<Computer>i9-12900K</Computer>
<Security />
</System>
<EventData>
<Data>Application: DistantWorlds2.exe
CoreCLR Version: 7.0.523.17405
.NET Version: 7.0.5
Description: The process was terminated due to an unhandled exception.
Exception Info: SharpDX.SharpDXException: HRESULT: [0x80070057], Module: [General], ApiCode: [E_INVALIDARG/Invalid Arguments], Message: The parameter is incorrect.

at SharpDX.Result.CheckError()
at SharpDX.Direct3D11.Device.CreateShaderResourceView(Resource resourceRef, Nullable`1 descRef, ShaderResourceView sRViewOut)
at SharpDX.Direct3D11.ShaderResourceView..ctor(Device device, Resource resource, ShaderResourceViewDescription description)
at Stride.Graphics.Texture.GetShaderResourceView(ViewType viewType, Int32 arrayOrDepthSlice, Int32 mipIndex)
at Stride.Graphics.Texture.InitializeFromImpl(DataBox[] dataBoxes)
at Stride.Graphics.Texture.InitializeFrom(Texture parentTexture, TextureDescription description, TextureViewDescription viewDescription, DataBox[] textureDatas)
at Stride.Graphics.Texture.InitializeFrom(TextureDescription description, DataBox[] textureDatas)
at Stride.Graphics.Texture.InitializeFromImpl(Texture2D texture, Boolean isSrgb)
at Stride.Graphics.SwapChainGraphicsPresenter..ctor(GraphicsDevice device, PresentationParameters presentationParameters)
at Stride.Games.GamePlatform.CreateDevice(GraphicsDeviceInformation deviceInformation)
at Stride.Games.GamePlatform.ChangeOrCreateDevice(GraphicsDevice currentDevice, GraphicsDeviceInformation deviceInformation)
at Stride.Games.GraphicsDeviceManager.CreateDevice(GraphicsDeviceInformation newInfo)
at Stride.Games.GraphicsDeviceManager.ChangeOrCreateDevice(Boolean forceCreate)
at Stride.Games.GraphicsDeviceManager.Stride.Games.IGraphicsDeviceManager.CreateDevice()
at Stride.Games.GameBase.InitializeBeforeRun()
at Stride.Games.GamePlatform.OnInitCallback()
at Stride.Games.GameWindowWinforms.Run()
at Stride.Games.GamePlatform.Run(GameContext gameContext)
at Stride.Games.GameBase.Run(GameContext gameContext)
at DistantWorlds2.Windows.DistantWorlds2App.MQmg8G7p9(Object , IEnumerable`1 )
at DistantWorlds2.Windows.DistantWorlds2App.PACFeOD6o(Object )
at CommandLine.ParserResultExtensions.WithParsed[T](ParserResult`1 result, Action`1 action)
at DistantWorlds2.Windows.DistantWorlds2App.NdEomBaqt(String[] )
</Data>
</EventData>
</Event>

Thanks, we're investigating.

I solved the problem by using the command lines:
--use-dxvk
--use-dxvk2

That's great to hear!