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Bought SC ACW ... No S/n supplied

Posted: Thu Aug 24, 2023 10:52 pm
by scout1
Tried opening a ticket w/o success


bought and downloaded bundled game SC : ACW and America's ... No s/n provided .... can't load ......

Re: Bought SC ACW ... No S/n supplied

Posted: Fri Aug 25, 2023 8:15 am
by BillRunacre
Hi

If you click on MY PAGE near the top of the screen here, it should take you to a page showing all your games along with their serial numbers.

If that does not work for you, it should be possible to raise a ticket with support simply by emailing them and explaining the issue:

support@matrixgames.com

Please let us know how you get on.

Bill

Re: Bought SC ACW ... No S/n supplied

Posted: Fri Aug 25, 2023 9:39 pm
by scout1
BillRunacre wrote: Fri Aug 25, 2023 8:15 am Hi

If you click on MY PAGE near the top of the screen here, it should take you to a page showing all your games along with their serial numbers.

If that does not work for you, it should be possible to raise a ticket with support simply by emailing them and explaining the issue:

support@matrixgames.com

Please let us know how you get on.

Bill
Thanks ... worked....