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Bought SC ACW ... No S/n supplied
Posted: Thu Aug 24, 2023 10:52 pm
by scout1
Tried opening a ticket w/o success
bought and downloaded bundled game SC : ACW and America's ... No s/n provided .... can't load ......
Re: Bought SC ACW ... No S/n supplied
Posted: Fri Aug 25, 2023 8:15 am
by BillRunacre
Hi
If you click on MY PAGE near the top of the screen here, it should take you to a page showing all your games along with their serial numbers.
If that does not work for you, it should be possible to raise a ticket with support simply by emailing them and explaining the issue:
support@matrixgames.com
Please let us know how you get on.
Bill
Re: Bought SC ACW ... No S/n supplied
Posted: Fri Aug 25, 2023 9:39 pm
by scout1
BillRunacre wrote: Fri Aug 25, 2023 8:15 am
Hi
If you click on MY PAGE near the top of the screen here, it should take you to a page showing all your games along with their serial numbers.
If that does not work for you, it should be possible to raise a ticket with support simply by emailing them and explaining the issue:
support@matrixgames.com
Please let us know how you get on.
Bill
Thanks ... worked....