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[RESOLVED] Crash during mission and menu

Posted: Sat Apr 20, 2024 5:31 pm
by heinz1337
Hi, my game have started acting up since around 1.06. In the begining i just w8 for it to be helped by new updates but the problem is still here.

The problem show after a time, either in mission but somtime even during start up in the first menu. I would say bigger mission make it show up faster but as I said it happen even without starting a mission.

Game Version 1.06.1328.18
Windows 10 Version 10.0.19045 Build 19045

Re: Crash during mission and menu

Posted: Mon Apr 22, 2024 7:27 am
by blu3s
Hello heinz1337,

Could you upload the ExceptionLog file from that error. This is located under Command current installation (if you are playing through steam, should be in: C:\Program Files (x86)\Steam\steamapps\common\Command - Modern Operations\Logs if not, in the default path is C:\Program Files (x86)\Command - Modern Operations\Logs)

Re: Crash during mission and menu

Posted: Mon Apr 22, 2024 4:50 pm
by heinz1337
Both from crashes

Re: Crash during mission and menu

Posted: Tue Apr 23, 2024 6:44 am
by Nikel
The exception logs provide more information if you check the box “Log debug information to file” in General options/General dialog window.

Do that, restart the game, run until crash, then go to the new exception log created and post it.

Re: Crash during mission and menu

Posted: Tue Apr 23, 2024 7:23 am
by blu3s
Nikel wrote: Tue Apr 23, 2024 6:44 am The exception logs provide more information if you check the box “Log debug information to file” in General options/General dialog window.

Do that, restart the game, run until crash, then go to the new exception log created and post it.
+1

Also, to provide screenshots, you can use a tool called Snipping Tool that makes it easy to read the screen, just type in the Windows Menu Snipping and it appears.

Thank you

Re: Crash during mission and menu

Posted: Thu Apr 25, 2024 10:41 am
by heinz1337
Took alot longer then it normally does to crash

Re: Crash during mission and menu

Posted: Thu Apr 25, 2024 10:45 am
by Nikel
According to the new log, the game is suggesting to disable nVidia share.


Image

Re: Crash during mission and menu

Posted: Sat Apr 27, 2024 2:42 pm
by heinz1337
Still same problem

Re: Crash during mission and menu

Posted: Sat Apr 27, 2024 3:28 pm
by Nikel
I guess there are 2 problems.

The NVidia share part of the exception has disappeared, the rest indicates you to post any autosave before the crash happens.

Do you have any autosave?

Re: Crash during mission and menu

Posted: Sat Apr 27, 2024 8:30 pm
by Dimitris
Something else running in your machine is interfering with the rendering loop.

Can you make sure that nothing, absolutely NOTHING else (except for your AV) is running ?

Do you know how to kill processes through Task Manager ?

Re: Crash during mission and menu

Posted: Sat Apr 27, 2024 8:33 pm
by Dimitris
Also, if this is on Steam:
* Are Steam overlays disabled for Command?
* Is Direct-Write disabled on the Steam client?

Re: Crash during mission and menu

Posted: Sun Apr 28, 2024 10:36 am
by heinz1337
Seems like ending Navidia, remove all other things like steam overlays and most important play as admin solved the problem. Admin or Navidia alone did not work but toghter it has worked the last days. But this problem started around last november so its somthing that is wrong in the game

Re: Crash during mission and menu

Posted: Sun Apr 28, 2024 12:22 pm
by thewood1
Playing as admin is the most important part.

Re: Crash during mission and menu

Posted: Sun Apr 28, 2024 7:58 pm
by Dimitris
heinz1337 wrote: Sun Apr 28, 2024 10:36 am But this problem started around last november so its somthing that is wrong in the game
Or it simply means that the interfering software was "updated" and got more aggressive since last November.