Page 1 of 1

Suddenly won't open, display issue?

Posted: Thu Jul 18, 2024 2:16 am
by krusty666
What the hell is this??? "The area inside your windows borders should be at least 632 pixels wide and 343 pixels tall. You can adjust the height of Windows borders with the Windows Display Properties dialog."


Set at 1920 x 1200 as it's always been, having never posed an issue with this game or any other software before. What's going on here?

Re: Suddenly won't open, display issue?

Posted: Mon Jul 22, 2024 6:24 am
by krusty666
Cool, glad that I paid $60 for a game that's just a brick now. I miss the old days when you bought a physical disc and owned it, instead of buying a license to use software that works until it doesn't. A lot of good game designs from Matrix over the years but this leaves a bitter taste. Won't be "buying" (or apparently, leasing) anything from you ever again.

Re: Suddenly won't open, display issue?

Posted: Mon Jul 22, 2024 6:27 am
by Zovs
Not sure what your going on about, I have had TOAW IV installed of many years and no issues.

Runs just fine.

Re: Suddenly won't open, display issue?

Posted: Mon Jul 22, 2024 6:28 am
by Zovs
Oh, my screen res is:

2560 x 1440

Re: Suddenly won't open, display issue?

Posted: Mon Jul 22, 2024 6:33 am
by krusty666
So have I. No system changes aside from usual updates, it's worked just fine for years and then suddenly no. Out of nowhere. And no tech support whatsoever. Guess I'll go play RDR2 again, which is so much more undemanding of the OS.

Re: Suddenly won't open, display issue?

Posted: Mon Jul 22, 2024 6:35 am
by Zovs
krusty666 wrote: Mon Jul 22, 2024 6:33 am So have I. No system changes aside from usual updates, it's worked just fine for years and then suddenly no. Out of nowhere. And no tech support whatsoever. Guess I'll go play RDR2 again, which is so much more undemanding of the OS.
Try reposting in the Tech support page here in TOAW forums here instead.

Re: Suddenly won't open, display issue?

Posted: Mon Jul 22, 2024 6:35 am
by Zovs
Or ping Bob Cross.

Re: Suddenly won't open, display issue?

Posted: Mon Jul 22, 2024 7:12 am
by Curtis Lemay
krusty666 wrote: Mon Jul 22, 2024 6:33 am So have I. No system changes aside from usual updates, it's worked just fine for years and then suddenly no. Out of nowhere. And no tech support whatsoever. Guess I'll go play RDR2 again, which is so much more undemanding of the OS.
Did you contact the Help Desk as I suggested here:

https://www.matrixgames.com/forums/view ... 6#p5178656

Re: Suddenly won't open, display issue?

Posted: Mon Jul 22, 2024 10:29 pm
by sPzAbt653
The area inside your windows borders should be at least 632 pixels wide and 343 pixels tall
I've seen this message and the window appears smaller at that time. I hit the Maximize button in the upper right corner to fix it. I also reboot on occasion and then the message is not seen for a while. However, I can't actually help ridding you permanently of the issue.

Please don't worry about the lack of support, there hasn't been any for a few years now, there just hasn't been any official announcement. But a couple of us civilians still hang around here and can offer help occasionally. :)