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PBEM game just reset after a loading crash

Posted: Thu Jul 25, 2024 2:27 pm
by Flyingkiki
Hi all !

I just bought the game with a friend and we started playing a PBEM yesterday, currently my Turn 5 as Allies. I had a computer problem loading the game, and had to restart it and "kill" the program. Sadly now whenever I load the current game we are playing, I'm now playing Axis from the 1939 start date...

Would there be any way to rollback on the save file ? From our part or may be from Slitherine's ? Because it seems the new start date has overwritten our current game progress and everything is lost :cry:

Thanks in advance for any help !

Re: PBEM game just reset after a loading crash

Posted: Thu Jul 25, 2024 7:50 pm
by Flyingkiki
Just wanted to post an update for anyone encountering this in the future : I emailed my issue to the Matrix Games support and quickly afterwards they rolled back the game.

Amazing support, I'm really appreciative, thanks a lot this is so great !

Re: PBEM game just reset after a loading crash

Posted: Fri Jul 26, 2024 8:12 am
by BillRunacre
Glad to hear they resolved it, and thanks for posting the update!