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Cant register multiplayer account our login
Posted: Mon Sep 30, 2024 11:53 am
by DanLeeDR01
Me and my friend both have the same problem.
We bought warplan on steam and installed it with steam .
Bud we cant play online because login does not work.
An register does not work.
Re: Cant register multiplayer account our login
Posted: Mon Sep 30, 2024 1:43 pm
by AlvaroSousa
Should be your forum login or account login for this webpage.
If that doesn't work....
Disable security software. Put WarPlan on the safe list.
If that doesn't work....
contact Matrix.
https://www.matrixgames.com/contacts
Re: Cant register multiplayer account our login
Posted: Tue Oct 01, 2024 2:39 pm
by DanLeeDR01
Is the username our email to register case sensitive?
Warplan pacific multiplayer works
Bud I cant get warplan europe to work.
Re: Cant register multiplayer account our login
Posted: Tue Oct 01, 2024 2:48 pm
by DanLeeDR01
I solved it, I used my username with higher cases DanLeeDR01
And I reseted the forum password on the forum
https://samelogin.slitherine.com/reset- ... heck-email
Turned out on the forum it is not allowed to use special cases like !@#$ to use in your password.
I think thats why I got a general error when trying to create an account in the basegame, because I already had a account created with the warplan pacific game.
And the error messages does not say I already had an account. And the error message does not say that it is not allowed to use any special symbols like !@#$.
I think this could be easily solved to add explanation bar that the game uses the forum account to login, and extra explantion when creating an account that the password most not contain special characters.
Re: Cant register multiplayer account our login
Posted: Tue Oct 01, 2024 9:57 pm
by AlvaroSousa
Thanks for letting me know.