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[FIXED] 1.07.1487 Game is stuck when loading save or autosave
Posted: Sat Oct 26, 2024 7:23 pm
by stolowski
I started playing Canary's Cage scenario with 1.07.1487 and later saved my game, but after restart the save won't load - loading progress bar doesn't move, the only thing I can do is to close scenario selection window and forcefully quit CMO. The same happens with autosave from that session. Interestingly, an old save (created with the previous version of CMO) from a different scenario loads fine with the new version.
Attaching both my manual save and autosave which both exhibit the problem.
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Sat Oct 26, 2024 7:36 pm
by jason oates
Hi i have a similar problem that is so far unresolved
https://www.matrixgames.com/forums/view ... 0&t=406721
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Sat Oct 26, 2024 9:19 pm
by stolowski
Thanks, indeed it seems the be same problem. I also see ""Data at the root level is Invalid. Line 1, Position 1" error when this happens.
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Sun Oct 27, 2024 2:08 pm
by AreusF
I am having this exact same problem as well with the new update, and I too see the 'Data at the root level is Invalid.
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Sun Oct 27, 2024 9:09 pm
by Nikel
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Sun Oct 27, 2024 10:35 pm
by stolowski
That's interesting. But well, my CMO is from Matrix, not steam. Installed fresh a month ago and upgraded to 1.07.1487 a few days ago, I don't see how it could get corrupted (also, I don't think matrix installer makes it possible to check consistency of already installed files?).
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Sun Oct 27, 2024 10:50 pm
by jason oates
For us thick ones, could you tell us how to fix this please I read the link but its not clear what steps i need to take.
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Sun Oct 27, 2024 11:02 pm
by jason oates
what stolowski said
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Mon Oct 28, 2024 7:29 am
by Nikel
Then I guess that is a generic error displayed when there is a problem in the saving/loading procedure of the game.
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Mon Oct 28, 2024 5:22 pm
by rosarioed
Hello Guys, thanks for bringing this to our attention, issue has been identified and fixed, we are working to build an hotfix.
After the hotfix id released, corrupted saves will be loadable without any issue or manual intervention to fix the corruption.
While you wait for the hotfix, I fixed the corrupted saves that you uploaded here so you can continue playing Command.
To prevent the issue from appearing again, you need to play with slug-trails disabled until the hotfix is released.
Re: [FIXED] 1.07.1487 Game is stuck when loading save or autosave
Posted: Mon Oct 28, 2024 5:39 pm
by AreusF
Much thanks!!!
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Mon Oct 28, 2024 6:59 pm
by stolowski
rosarioed wrote: Mon Oct 28, 2024 5:22 pm
Hello Guys, thanks for bringing this to our attention, issue has been identified and fixed, we are working to build an hotfix.
After the hotfix id released, corrupted saves will be loadable without any issue or manual intervention to fix the corruption.
While you wait for the hotfix, I fixed the corrupted saves that you uploaded here so you can continue playing Command.
To prevent the issue from appearing again, you need to play with slug-trails disabled until the hotfix is released.
Great you identified the issue! Thanks for prompt reply and fixed saves!
Re: 1.07.1487 Game is stuck when loading save or autosave
Posted: Mon Oct 28, 2024 9:12 pm
by Nikel
rosarioed wrote: Mon Oct 28, 2024 5:22 pm
Hello Guys, thanks for bringing this to our attention, issue has been identified and fixed, we are working to build an hotfix.
After the hotfix id released, corrupted saves will be loadable without any issue or manual intervention to fix the corruption.
While you wait for the hotfix, I fixed the corrupted saves that you uploaded here so you can continue playing Command.
To prevent the issue from appearing again, you need to play with slug-trails disabled until the hotfix is released.
The same problem was reported in other saves that were not fixed, it happened before the current build, the cause was different?
https://www.matrixgames.com/forums/view ... 6#p5188726
https://www.matrixgames.com/forums/view ... 7#p5144017