Matrix Games Forums

Hi guys!

Are there any problems with the Matrix servers at the moment? I can only save one game out of three, which is very annoying. If this only happens to me, then the problem is with my computer.

However, I have the correct end-of-turn sequence and the messages that go with it:

• Completing end of turn calculations and creating upload data

• Uploading multiplayer game to server

• Login successful

But after, I'm stuck with the Warplan window, and the game is never uploaded.

Does this happen to other players? I admit that I'm a little tired of playing my turns 3 times before managing to save them. Winter turns with only logistics and rare movements are not too annoying. But combat turns...

Thanks for your answer.

#1 Is this happening with all games or just one?

#2 do you have a solid internet connection? The server times out pretty easily.

#3 if it is all games it might be some security software messing the communications

#1 Is this happening with all games or just one?
All games are affected, it is not one in particular that would have been badly loaded with a corrupted file.

#2 do you have a solid internet connection? The server times out pretty easily.
Normally yes. I never had the problem before, hence my question about Matrix servers. It's only been happening to me for a few days and I haven't changed my hardware or software configuration.

#3 if it is all games it might be some security software messing the communications
Maybe, but then again I haven't installed anything new on my computer.

I especially wanted to know if I was the only one concerned, and it seems so. Well, I'll be patient and hope that things get better.

Concerning my internet connection, I can play Starcraft 2 for hours without any crashes or connection problems. So I admit that I don't really know where these problems could come from.

In any case, thank you for answering.

Try uploading a game and post a log here.

C:\Users\..user name.....\AppData\LocalLow\Kraken Studios\WarPlan\Player.log


You are able to download the game but not upload right?

How many WP games are you playing at once now?
Post the game IDs here. Might be a bug. I will know from the player log.

You are able to download the game but not upload right?
Right

How many WP games are you playing at once now?
5 games :
453510 - Europe 1939 (vs michaelCLARADY)
472533 - Europe 1939 SmallFleet 41 Winter (vs MWalker321)
472568 - Europe 1939 SmallFleet 41 Winter (vs MWalker321)
472682 - Europe 1939 (vs Ronan14)
478289 - Europe 1939 SmallFleet 41 (vs generalfdog)

The log (taken when the screen was frozen and Warplan still running) :

Mono path[0] = 'E:/Steam/steamapps/common/WarPlan/WarPlan_Data/Managed'
Mono config path = 'E:/Steam/steamapps/common/WarPlan/MonoBleedingEdge/etc'
[PhysX] Initialized MultithreadedTaskDispatcher with 12 workers.
Initialize engine version: 2022.3.45f1 (a13dfa44d684)
[Subsystems] Discovering subsystems at path E:/Steam/steamapps/common/WarPlan/WarPlan_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1; jobified=0
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 1650 (ID=0x1f82)
Vendor: NVIDIA
VRAM: 3935 MB
Driver: 32.0.15.6094
Begin MonoManager ReloadAssembly
- Loaded All Assemblies, in 0.169 seconds
- Finished resetting the current domain, in 0.001 seconds
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

[PhysX] Initialized MultithreadedTaskDispatcher with 12 workers.
UnloadTime: 91.830300 ms
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
[PhysX] Initialized MultithreadedTaskDispatcher with 12 workers.
UnloadTime: 0.320100 ms
Unloading 70 unused Assets to reduce memory usage. Loaded Objects now: 1802.
Total: 27.589600 ms (FindLiveObjects: 0.074300 ms CreateObjectMapping: 0.029600 ms MarkObjects: 26.020000 ms DeleteObjects: 1.465500 ms)

Unloading 3 Unused Serialized files (Serialized files now loaded: 0)
[PhysX] Initialized MultithreadedTaskDispatcher with 12 workers.
UnloadTime: 10.033300 ms
Unloading 4063 unused Assets to reduce memory usage. Loaded Objects now: 1131.
Total: 41.684400 ms (FindLiveObjects: 0.280400 ms CreateObjectMapping: 0.115900 ms MarkObjects: 24.445800 ms DeleteObjects: 16.842000 ms)


Unhandled Exception, aborting request.
System.IO.IOException: Unable to read data from the transport connection: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu.

Response is null.
0x00007ffa8a6ef00d (UnityPlayer) UnityMain
0x00007ffa8a6eed88 (UnityPlayer) UnityMain
0x00007ffa8a6d5789 (UnityPlayer) UnityMain
0x00007ffa8ad74c21 (UnityPlayer) UnityMain
0x00007ffa89d5aca5 (UnityPlayer)
0x000001ae2bfb8ca3 (Mono JIT Code) (wrapper managed-to-native) UnityEngine.DebugLogHandler:Internal_Log (UnityEngine.LogType,UnityEngine.LogOption,string,UnityEngine.Object)
0x000001ae2bfb898b (Mono JIT Code) UnityEngine.DebugLogHandler:LogFormat (UnityEngine.LogType,UnityEngine.Object,string,object[])
0x000001ae2bfb86d0 (Mono JIT Code) UnityEngine.Logger:Log (UnityEngine.LogType,object)
0x000001ae2bfb83e7 (Mono JIT Code) UnityEngine.Debug:LogError (object)
0x000001ae4b698ba3 (Mono JIT Code) PBEM:ProcessResponseHeaders (HTTP.Request)
0x000001ae2bfb835b (Mono JIT Code) PBEM:PostUploadGame (HTTP.Request,System.Action`1<int>)
0x000001ae2bfb82db (Mono JIT Code) PBEM/<>c__DisplayClass47_0:<UploadGame>b__0 (HTTP.Request)
0x000001ae4b0a8f80 (Mono JIT Code) HTTP.ResponseCallbackDispatcher:Update ()
0x000001ae07c94cf8 (Mono JIT Code) (wrapper runtime-invoke) object:runtime_invoke_void__this__ (object,intptr,intptr,intptr)
0x00007ffa89514c2e (mono-2.0-bdwgc) mono_jit_set_domain
0x00007ffa8944d254 (mono-2.0-bdwgc) mono_object_get_virtual_method
0x00007ffa8944d3cc (mono-2.0-bdwgc) mono_runtime_invoke
0x00007ffa8a45db36 (UnityPlayer)
0x00007ffa8a45dc61 (UnityPlayer)
0x00007ffa8a12faa0 (UnityPlayer)
0x00007ffa8a29c648 (UnityPlayer)
0x00007ffa8a29c834 (UnityPlayer)
0x00007ffa8a29cd52 (UnityPlayer)
0x00007ffa8a4eec2b (UnityPlayer)
0x00007ffa8a4f15fb (UnityPlayer)
0x00007ffa8a4f495b (UnityPlayer)
0x00007ffa8a4f4bfb (UnityPlayer) UnityMain
0x00007ff6310711f2 (WarPlan)
0x00007ffb3c5a7374 (KERNEL32) BaseThreadInitThunk
0x00007ffb3d15cc91 (ntdll) RtlUserThreadStart

IndexOutOfRangeException: Index was outside the bounds of the array.
at MenuMain.UploadGame_Callback (PbemResponse response) [0x000a8] in <2e53ae0eb41e4091ba56026370e95119>:0
at PbemMultiplayer.Simple_Callback (System.Int32 errorCode, System.Action`1[T] callback) [0x0000a] in <2e53ae0eb41e4091ba56026370e95119>:0
at PbemMultiplayer+<>c__DisplayClass27_0.<UploadGame>b__0 (System.Int32 errorCode) [0x00000] in <2e53ae0eb41e4091ba56026370e95119>:0
at PBEM.PostUploadGame (HTTP.Request request, System.Action`1[T] callback) [0x00012] in <2e53ae0eb41e4091ba56026370e95119>:0
at PBEM+<>c__DisplayClass47_0.<UploadGame>b__0 (HTTP.Request completedRequest) [0x00000] in <2e53ae0eb41e4091ba56026370e95119>:0
at HTTP.ResponseCallbackDispatcher.Update () [0x00013] in <2e53ae0eb41e4091ba56026370e95119>:0

I think the problem is in the part I wrote in red, which indicates a connection problem. Except it is very random, and does not depend on the time, the game played, or other software active on my computer. I do not know if the Matrix server logs record anything.

I can thus play a game turn, upload it without problem, while the next one will crash.

Additional information: tonight, I was able to play 5 rounds of my games (2 with Ronan) and save them all without any problems. I don't understand... I've been playing Warplan regularly for years, and I've never been faced with this recent problem.

There error is a communication error with the Matrix server.

I know on slow connections it can time out. If your internet provider was having issues and causing delays the Matrix sever will disconnect.

Had a guy once with a similar problem and I figured out he was playing a game via satellite, on his phone, on top of a mountain. The slow speed was causing the problem as the sever was disconnecting from the computer because it didn't respond in time.

In your case likely a lag time between the internet provider and Matrix. It could be just enough to cause problems.

And now it is working so....

Ok. Thanks for your reply. Well, either way, there's not much you or I can do about it. Well, let's hope I won't have the problem again.

Definitely sounds like a server or internet issue. The USMC University runs WarPlan via the servers. They have no issues.

Mmm... I'm too old to join USMC University. It's also possible that I have the wrong nationality. Well, I'll just have to make do with my computer and the Matrix servers then.