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Connection error
Posted: Sat Apr 05, 2025 3:39 pm
by Azhraden
Hello,
This time, for 4 days now, getting error message 'Sorry - you are not logged in. Please login and try again'
When I try the same message returns.
Anyone else with same problem?
Re: Connection error
Posted: Sun Apr 06, 2025 2:57 am
by lwarmonger
Azhraden wrote: Sat Apr 05, 2025 3:39 pm
Hello,
This time, for 4 days now, getting error message 'Sorry - you are not logged in. Please login and try again'
When I try the same message returns.
Anyone else with same problem?
Yep, same.
Re: Connection error
Posted: Sun Apr 06, 2025 4:50 pm
by Umeu
I can only connect to matrix with VPN since a few weeks... idk why. Maybe it's related. I know someone else I was playing also seems to be having trouble, so it must be something on their side imo if so many people are struggling to get in.
Re: Connection error
Posted: Sun Apr 06, 2025 7:08 pm
by BillRunacre
The best thing to do is to contact
support@matrixgames.com, hopefully they'll be able to help you to resolve it quickly. Or advise if there is a server issue.