Matrix Games Forums

I am trying to update World at War however when I select update from the start it goes through the process until I get the following message:
Error:
Unable to download file.
An error ocurred while trying to open an FTP file.

Any help appreciated.

You can get the update from the store/your account/my games

Thank you for responding!

I downloaded the 1.2 file and ran it, at which point it detect the older (1.14.01) version and say that must be uninstalled first. I select the uninstall option then it just sits and nothing happens. I tried a reboot and get Win 10 to uninstall but nothing happens either.

Best bet is to try contacting support@matrixgames.com to see if they can help