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Can't upload games

Posted: Tue Aug 05, 2025 5:58 pm
by wirkey
I was gone for two weeks so I don't know how long this has been going.

Was trying to continue my games.
In WiE it crashes when trying to upload the save. Says server communication error and after that game saved (or something like that) but it still shows that it still is my turn. This happened twice.


In WW1 it freezes and give a server communication error when doing the automatic save and dropping back to the lobby.
Same in WaW.

Re: Can't upload games

Posted: Wed Aug 06, 2025 11:25 am
by BillRunacre
Sorry to hear about the issue, and the best thing will be to contact support@matrixgames.com as hopefully they'll be able to help you diagnose the issue and resolve it.

Re: Can't upload games

Posted: Wed Aug 06, 2025 1:03 pm
by wirkey
Looks like it was a problem with my ISP. Once I connected my PC to my phone and used my mobile data it worked just fine.

Re: Can't upload games

Posted: Wed Aug 06, 2025 8:56 pm
by BillRunacre
Great.