Matrix Games Forums

Sever communication Errors are becoming a real problem. Don't crash the Game... Error handle the Communication Error and return to the game to allow the players to continue and try to save the game later.

You are probably trying to save too often and causing performance issues. I get that helps prevent cheating. But handle the error with grace don't just loose the Game. This is almost as bad as cheating as when you reload you know something about the battle before you start.

Thanks! Love your Game!

Kenny

Ideally the autosaves in theory would actually help with that... there is unfortunately no way to handle it better really, as the only way would be to have the last saved game state saved on your PC, but this is the problem we are trying to avoid to prevent cheating as a PC side saved game state can be manipulated and have an unknown manipulation that your opponent would not be aware of... e.g. no CRC checks possible etc

You need to fix your servers these communication errors are happing all the time now. you are going to lose players over this type of bad service.

(Losing a key battle when you won the battle before is total bullshit, because you wont fix a problem with service. )

Key moments in the game are lost because you can't handle simple saves correctly. It completely changes some games. You have to fix this.

I just had 4 server communication errors in one turn and I am not even done. A 20-30 minute turn took over an hour and I lost several key battles because of this. this game is getting unplayable.

This is extremely frustrating.

Simple solution. Stop saving the game so often. You don't need to save the game after every other move. Save the Results of battles in a temp file on the players drive.

Thanks for the updates and I would strongly recommend contacting Matrix Support for this one as they run the PBEM server on their end for us, e.g. we are passengers to their system as well.

support@matrixgames.com

Unfortunately the issue of saving anything PC side, even a battle results table, could be manipulated. The server communication errors are also unfortunately likely to occur whenever a player decides to save their progress, e.g. the same when we autosave for you, and if there is a server issue. An autosave or not, the issue is a possibility if there is a problem with the server.

Support should be able to help sort this out as they are also likely to have these issues with other games if it is a server side problem etc.

Not trying to cast shade, but I have played 3-4 turns per day for the last couple of months (or more) and not had a single server communication error. Yes, the auto saves can be a bit annoying but I did have one turn that crashed with another issue and I only lost a few minutes of play time because of the save.

I get server communications errors all the time... I have a great internet connection.

Maybe its because I play several games at once. No idea. This is very bad. The servers are acting up again this morning.

For me, no problems so far today...