Matrix Games Forums

Flashpoint Campaigns: Cold War doesn't show in the 'My Games' pages of the Matrixgames store. I have a serial number, the order number, the emails I received after ordering, etc.

Hi,

is this still the case?
(And just to be sure: did you check all the pages)?

William

It is still the case--and I have checked all the pages. Regarding the Flashpoint series of games, I can see Germany Reforged, Red Storm, Southern Storm and that's it.

When in the "My Games" have you registered Cold War by clicking the Register Serial button on the My Menu on the right of the screen?

I tried that with the result:
Unable to register this serial. Please contact support for help.
I used the number sent to me in the email when I purchased it.

I sent you a PM with details.

Best thing to do is contact Matrix Support with the info from the DM and the error message and see if they can get you a working code. Your code does match mine for the sets of numbers, so there must be something else wrong with the code. Let me know if they get you working.

Thank you. I just sent them an email. Let's see what happens.

Thank you for your time and attention.

If they fail to resolve it, let me know and I will have our Matrix Producer look into it as well.

All fixed now! Thank you for your help!

Awsome! Enjoy the game.