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Problem installing game

Posted: Thu Jul 23, 2026 4:39 pm
by Freedom205
Trying to add SCWW1 to a second computer at a different location. I download the file and install. (everything goes fine) Click on the shortcut to play, the main menu loads fine. I click on PLAY and get an error message about invalid steam code. I try to re-install the game, and get a message that a precious version already exists, and that I need to uninstall first. I click on the uninstall button and nothing happens. Because nothing happened I manually delete everything I can find on the computer. When I go to reinstall I get the same message, a previous version already exists on the computer. As a side note, I also downloaded the latest update, and when I try to install it, I get a message "no main game found" I must install the game before I can install the update.
Please help
Mike

Re: Problem installing game

Posted: Thu Jul 23, 2026 8:07 pm
by BillRunacre
I'd strongly recommend contacting support@matrixgames.com as they're the best placed to help with issues like this.

Hope you can get it sorted soon too!