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Email Notifications

Posted: Thu Aug 06, 2026 6:15 pm
by LoneRunner
I noticed that email notifications for an opponent completing a turn in a PBEM game are erratic. During my last PBEM game I got a notification 24 hours after the opponent completed his turn and then I got another notification a week after the opponent completed his turn. I still haven't gotten notification of my opponent's last turn and the game ended over a week ago.

I've adjusted by regularly checking the game status on Steam. But that's a pain.

Thanks for looking into this.

Re: Email Notifications

Posted: Mon Aug 10, 2026 3:41 pm
by Hubert Cater
Sorry to hear about the trouble, and your best bet is to contact Matrix support for this:

support@matrixgames.com

Re: Email Notifications

Posted: Mon Aug 10, 2026 8:15 pm
by LoneRunner
Thank you Hubert