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Now What?

Posted: Fri Feb 13, 2004 3:08 am
by Nomad
I finally got KP to install. I had to completly uninstall Nortons and my Virtual CD manager to get it to load.

Now it tells me I must have the orginal CD to run the game. I have two CD drives on one channel, one as Primary and one as Secondary. I switched the CD from the one I installed from to the other. Same error message.

So I uninstall KP and install it from the other CD drive. Same message. Again tried changing the KP CD to the other drive, same message.

What do I do now? Seems like I am out $60.00US. Probably will never buy another game from SSG again. I have read Marks blurb and my CDs are configured as they need to be according to him.

RE: Now What?

Posted: Fri Feb 13, 2004 4:32 am
by alexs
Nomad,
We believe this to be a copy protection issue. SSG has no control over copy protection - Matrix is responsible for that side of things.

AlexS

RE: Now What?

Posted: Fri Feb 13, 2004 8:50 am
by Marc von Martial
ORIGINAL: Nomad

What do I do now? Seems like I am out $60.00US. Probably will never buy another game from SSG again. I have read Marks blurb and my CDs are configured as they need to be according to him.

Hi, sorry bout your problems. Did you also read the top most "Top" thread here [;)]

tm.asp?m=549758

We have an alternative EXE for the copy protection issue available in our downloads section.
That should fix your problem.

regards, Marc

RE: Now What?

Posted: Fri Feb 13, 2004 1:30 pm
by Nomad
No I haven't yet Mark. I spent all last night reinstalling and updating the programs I had to remove to install KP. I'll try it tonight or tomorrow.

RE: Now What?

Posted: Sat Feb 14, 2004 1:20 am
by Nomad
Yes Mark, I did download that and it does now start. I'll see what happens now.