Cannot read email header

[ProleArtThreat]

My friend and I both recently purchased the game and patched up to 1.11 using TrueUpdate. Single-player games work fine for each of us.

He created a PBEM game, using the 12-turn scenario and default settings (unsecure). He took his turn then sent it to me. When I try to open the file, I get "Cannot read header #1."

So I tried to create one. Same scenario and settings. I took my turn then sent it off to him. When he tried to open it, he got "Cannot read header #5."

I've seen these problems mentioned elsewhere on these boards, but have not seen any official solutions. What should we do?

[ProleArtThreat]

OK, we figured it out. For anyone else encountering this problem, the patches are not cumulative. I was on 1.10 and my friend was on 1.11. Make sure you keep hitting the TrueUpdate button until there are no more patches left to install.

[JSS]

FYI.

Header #5 error is an indicator that you're not at the same version. Header #1 & #3 errors seem to mean the file is corrupted and unuseable.

JSS

[Rob Gjessing]

Also try and ensure that the name of your PBEM games are no more then 8 characters..