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Registration problem

Posted: Fri Jul 02, 2004 4:56 am
by mikel
The registration screen keeps rejecting my serial number even though it was accepted when I installed. Tried to send an email thru the helpdesk screen and it keeps rejecting it saying my user name is too short! Does anyone know how I can contact Matrix to resolve the registration problem?

Thanks in advance.

RE: Registration problem

Posted: Fri Jul 02, 2004 5:05 am
by Marc von Martial
The website registration is not live yet.

RE: Registration problem

Posted: Fri Jul 02, 2004 5:07 am
by mikel
That explains it! Thanks - I can rest easy tonight.