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Just purchased

Posted: Sun Jul 11, 2004 11:46 pm
by WYBaugh
H to the Admins,

I just purchased Starshatter and when ordering I went too fast and left the physical CD order selected. Is there anyway that I can cancel that portion of the order to refund the $10?

Thanks,

Bill

RE: Just purchased

Posted: Sun Jul 11, 2004 11:54 pm
by whammo11224
Check with the "support" people. That almost happened to me as well. That should be changed, I think it's done on purpose. That option shouldn't even be included in the order page.

Thanks

RE: Just purchased

Posted: Mon Jul 12, 2004 1:19 pm
by Erik Rutins
Whammo,

Unfortunately, if we took it off an equal number of folks would complain. You might be amazed how many people have removed it and then written us to ask us why they haven't received a CD.

Bill,

Please e-mail us at support@matrixgames.com and we'll see what we can do. Thanks.

Regards,

- Erik