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I can't apply patch

Posted: Thu Aug 12, 2004 8:49 pm
by devious
Is there separate serial needed for patch 1.2 ?
Patch instaler asks for serial and when I enter the one I've used to install game
it says that this serial is incorrect [&:]

RE: I can't apply patch

Posted: Thu Aug 12, 2004 9:30 pm
by Mr.Frag
Nope, exactly the same one ...

contact support@matrixgames.com with your information so they can help you out directly.

RE: I can't apply patch

Posted: Fri Aug 13, 2004 12:02 am
by Cmdrcain
ORIGINAL: devious

Is there separate serial needed for patch 1.2 ?
Patch instaler asks for serial and when I enter the one I've used to install game
it says that this serial is incorrect [&:]


Be sure your typing it out exactly, including I believe any dashs (-)

Maybe you mistyped or just typed in the numbers w/o dashs?

RE: I can't apply patch

Posted: Fri Aug 13, 2004 1:05 am
by mongo
Worst case scenario:

you fat-fingered your original serial number while installing, yet managed to get a valid number.

Now you are trying to input what should be your number?

[:(]

RE: I can't apply patch

Posted: Fri Aug 13, 2004 5:38 am
by devious
well, I didn't type it , I copy-pasted it. I even tried to copy paste number which is saved in registry (it's pretty the same as I can see) , but no luck

RE: I can't apply patch

Posted: Fri Aug 13, 2004 6:55 pm
by Erik Rutins
Devious,

Please e-mail me at support@matrixgames.com and include the following info:

- Your serial number
- How you bought WitP (online store or convention)
- Whether you have bought any other Matrix products with serial #s and what their serial #s are.

Regards,

- Erik

RE: I can't apply patch

Posted: Fri Aug 13, 2004 7:04 pm
by devious
ok, I did overcome problem , but thanks
maybe read my post about 1.21 issues I run into :)

RE: I can't apply patch

Posted: Sat Aug 14, 2004 12:32 am
by Cmdrcain
ORIGINAL: devious

ok, I did overcome problem , but thanks
maybe read my post about 1.21 issues I run into :)

How fix? I was going to note that if copy/paste sometimes it could paste in incoreect.

Its really always best to type in a number then copy-paste in.

RE: I can't apply patch

Posted: Fri Sep 03, 2004 1:38 pm
by sluny
how did u solve it? have the same problem...