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Faulty exe. file?

Posted: Wed Jan 19, 2005 6:51 pm
by lenin
Can't get the game to run from either the game menu or quick start. Works fine the first time, but then doesn't work on subsequent occaisions. Thought it was a faulty digital download, but same happens with the hard copy too. Only thing that cures it is a fresh install. Any ideas?[:(][:(]

RE: Faulty exe. file?

Posted: Wed Jan 19, 2005 6:55 pm
by Deride
lenin,

Could you please send a copy of your log files (located under the program directory in a folder called "Logs") along with a DxDiag file (see sticky on this form for details on creating this file) to support@matrixgames.com?

We should be able to take a closer look and see what is causing your issues.

Thanks,
Deride