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Another Invalid Serial No.

Posted: Sat Jan 29, 2005 1:10 am
by milesjb
I've just D/Led FPG about an hour ago and I'm getting the dreaded invalid serial number
message. Please help.

Miles

RE: Another Invalid Serial No.

Posted: Sat Jan 29, 2005 1:39 am
by Erik Rutins
Please e-mail us a copy of your order receipt e-mail to support@matrixgames.com. Thanks.

Also, I would suggest if you've only tried it once, try re-typing it carefully once or twice more. If you're cutting and pasting, make sure you have no extra spaces. Since the first few hours of orders had some issues for FPG, we've had no further problems at all.

Regards,

- Erik

RE: Another Invalid Serial No.

Posted: Sat Jan 29, 2005 2:25 am
by milesjb
Eric,

Type it in where? When I click the icon to start the game, it just gives me the invalid message.

Miles

RE: Another Invalid Serial No.

Posted: Sat Jan 29, 2005 2:37 am
by milesjb
Eric,

I ran setup again and this time it worked. Thanks for the help.
I've been waiting a long time for this game and am really looking forward to playing it.

Thanks again.

Miles