Matrix Games Forums

Help!!!!!

I tried clearing off some space on my hard drive the other day by uninstalling software that's been collecting dust. I attempted to uninstall Starlancer since it's been sitting idle ever since star shatter came out. When I was doing that, however, I was half asleep and undergoing extreme deress (I was in the middle of moving). Not looking at what the hell I was doing I uninstalled Star Shatter instead!!!! Let this be a warning to anyone who did the the digital download to back it up. I didn't since I figured I'd get around to it sooner or later. I did register my game imeadiatly after I purchased it and was hoping that Matrix might help me out here. Please!!!!!!

You should noy have a problem if you bought the game within a years period.

This is from the Matrix Customer service web page

Download Information

How do I re-download software that I have already purchased?

To re-download software you have already purchased, you will need to go to your order information page and press the re-download button.

Please Enter the Following Information:

Your order number:
Your password:

OR
Your Email address:
The last 5 digits of your credit card:

Forgot your password? Click Here

Still more questions? Back to Main Help Page

You can find it Here

Thanks! I'll be sure to back this one up this time!!