If you had problems starting the game...
Posted: Wed Apr 27, 2005 3:34 am
The original installer apparently had a glitch on some installations related to getting Managed DirectX properly installed. We've taken two steps to correct this for customers who already bought and downloaded the game. New purchases are not affected by this issue.
1. You can download the file attached to this post. Open the zip file and double click on the mdxredist102004.msi within. That should resolve the problem.
2. Go to www.findmyorder.com, enter your order info and re-download the game from the store. The version you download has been updated to correct the glitch and should install fine on all systems. We recommend this option if you have the time and bandwidth, since it will give you an archival copy that doesn't need any additional work-arounds.
Apologies for the inconvenience to all those affected, we appreciate your patience with us and your help while we resolved this during that first night and morning.
Regards,
- Erik
1. You can download the file attached to this post. Open the zip file and double click on the mdxredist102004.msi within. That should resolve the problem.
2. Go to www.findmyorder.com, enter your order info and re-download the game from the store. The version you download has been updated to correct the glitch and should install fine on all systems. We recommend this option if you have the time and bandwidth, since it will give you an archival copy that doesn't need any additional work-arounds.
Apologies for the inconvenience to all those affected, we appreciate your patience with us and your help while we resolved this during that first night and morning.
Regards,
- Erik