Having problem downloading WAW Patch

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tals
Posts: 4
Joined: Thu May 19, 2005 6:00 am

Having problem downloading WAW Patch

Post by tals »

I get the following error when I save target as: (Click the thumbnail for the full screen)

Image

If I just click the download it gets page not found.

Any ideas.

Tals
Ernwa
Posts: 4
Joined: Fri May 20, 2005 6:57 am

RE: Having problem downloading WAW Patch

Post by Ernwa »

I am also having this problem. I cannot now download updates for any
of the 3 games I have registered. These are Tin Soldiers Alex & JC and GGWAW. I also cannot download updates that I have been successful downloading before.
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Erik Rutins
Posts: 39761
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Having problem downloading WAW Patch

Post by Erik Rutins »

I just checked and the downloads are working fine for me from both the Members' Area and the Games pages (have you tried both locations?). If you've already tried shutting off firewalls and any other software that could block the connection and that hasn't helped, the problem could be with your ISP. We did recently change IP addresses so it may be that this has not made it through to your ISP yet. If the problem continues, please let us know.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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tals
Posts: 4
Joined: Thu May 19, 2005 6:00 am

RE: Having problem downloading WAW Patch

Post by tals »

ORIGINAL: Erik Rutins

I just checked and the downloads are working fine for me from both the Members' Area and the Games pages (have you tried both locations?). If you've already tried shutting off firewalls and any other software that could block the connection and that hasn't helped, the problem could be with your ISP. We did recently change IP addresses so it may be that this has not made it through to your ISP yet. If the problem continues, please let us know.

Regards,

- Erik

Confirmed it is now working (no amendments at this end).

And BTW the new patch for WAW is up Whoooohooo :)

Tals
Ernwa
Posts: 4
Joined: Fri May 20, 2005 6:57 am

RE: Having problem downloading WAW Patch

Post by Ernwa »

Upgrades downloading is now working for me. I didn't make any changes so it must have been a timelag with my IP to react to your changes. Thanks for your help!
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