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Hello Digital River\Matrix Games re: order 101639294

Posted: Tue Jul 12, 2005 2:06 pm
by asdf12
Ordered on July 2nd. Why has this order not been sent? Its still pendind shipment! Please respond.

RE: Hello Digital River\Matrix Games re: order 101639294

Posted: Tue Jul 12, 2005 2:23 pm
by Marc von Martial
Write to support@matrixgames.com with your order number in the email please.

RE: Hello Digital River\Matrix Games re: order 101639294

Posted: Wed Jul 13, 2005 3:33 pm
by asdf12
UNBELIEVABLE!!! I checked on the order status of my order and it has been canceled. After several emails to both Matrix and Digital River this issue has still not been resolved!
Its wasting my time and has become another unwanted irritant. Advise.

Lorraine Tremblay

RE: Hello Digital River\Matrix Games re: order 101639294

Posted: Wed Jul 13, 2005 3:35 pm
by Erik Rutins
I'm sorry, this has me quite confused as well - did you e-mail us and get a reply from Marc? Please e-mail me at erikr@matrixgames.com with any copies of the e-mail communications you've received from us and DR and I'll sort this out.

Regards,

- Erik