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Ordering
Posted: Tue Oct 04, 2005 11:51 pm
by mmartin68
I must be missing it but where do I go to put in my order number for Puresim 2005?
RE: Ordering
Posted: Wed Oct 05, 2005 12:11 am
by Erik Rutins
Instructions will be posted just a bit later tonight along with the press release. It will basically be a two step process for qualified upgrade customers - 1. Enter your order ID to get a serial number 2. Register in our Members Club with your serial number to download the free upgrade. More info soon.
Regards,
- Erik
RE: Ordering
Posted: Wed Oct 05, 2005 12:37 am
by Erik Rutins
Ok, upgrade instructions have been posted above. Enjoy!
Regards,
- Erik
RE: Ordering
Posted: Wed Oct 05, 2005 12:56 am
by HercMighty
ORIGINAL: Erik Rutins
It will basically be a two step process for qualified upgrade customers
My information does not seem to work? What is considered a qulifying customer?
Order Date: 9/20/2005
Order Method: Within Application
Qty: 1 [SKU00316482940] PureSim Baseball 2005 Edition at $29.99 each
RE: Ordering
Posted: Wed Oct 05, 2005 1:50 am
by kmac
ORIGINAL: HercMighty
My information does not seem to work? What is considered a qulifying customer?
Same here - I sent an email to
support@matrixgames.com pertaining to this issue - thanks!
RE: Ordering
Posted: Wed Oct 05, 2005 1:53 am
by HercMighty
Sent one to, wait and see.
RE: Ordering
Posted: Wed Oct 05, 2005 1:53 am
by Erik Rutins
Herc, Kmac,
I'm checking into this with Shaun, if we have some Order IDs missing from the upgrade database, we'll add them in tomorrow. I'll post here as soon as I have more info.
Regards,
- Erik
RE: Ordering
Posted: Wed Oct 05, 2005 2:02 am
by HercMighty
Thanks, no worries every issue I have ever had has always been worked out just fine.
RE: Ordering
Posted: Wed Oct 05, 2005 2:10 am
by kmac
Thanks
RE: Ordering
Posted: Wed Oct 05, 2005 2:25 am
by lain
Enter in your order number, not your serial number. This may help. If you don't have your order number request it from esellerate Puresims old partner.
RE: Ordering
Posted: Wed Oct 05, 2005 11:28 am
by puresimmer
Hi guys,
Be sure to enter your order number, not your serial number. Also, apparently there were a few people who purchased the game after I took it down from the Puresim web site (after 8/29 basically).
I just passed the order information for those people along to Matrix, so if you were one of those folks you should be able to get your upgrade serial number later today/tonight as soon as Matrix updates the database.
Shaun
RE: Ordering
Posted: Wed Oct 05, 2005 9:37 pm
by SpharV2
Shaun, I bought it on first release, and it's telling me my order number is invalid.
RE: Ordering
Posted: Wed Oct 05, 2005 9:41 pm
by Erik Rutins
If you e-mail us at
support@matrixgames.com with your real name and these comments, we should be able to look you up and see if you are in the upgrade database or not.
As far as I know, everyone who purchased PureSim Baseball 2005 should qualify for the 2005 Gold Edition upgrade, but earlier versions do not qualify.
Regards,
- Erik