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Game won't run
Posted: Fri Oct 07, 2005 9:33 pm
by duncan21
I am unable to run the game from the quick start menu or the main menu.
I tried reinstalling the game.
RE: Game won't run
Posted: Fri Oct 07, 2005 9:46 pm
by puresimmer
What error do you get? What OS are you running? Also, try re-booting after re-installing.
RE: Game won't run
Posted: Fri Oct 07, 2005 10:21 pm
by duncan21
Windows XP.
no error, but nothing happens on the screen.
RE: Game won't run
Posted: Sat Oct 08, 2005 3:59 am
by duncan21
Tried all the solutions on this topic in the forums.
Game still not working. Can I find the 8.21 link? It's better than nothing.
RE: Game won't run
Posted: Sat Oct 08, 2005 1:02 pm
by puresimmer
I sent you a PM with a ton of things to try, please give that a shot. Since you are the only person hitting this it must be some sort of configuration issue.
Sorry for your trouble, we'll get you up and running!
RE: Game won't run
Posted: Sat Oct 08, 2005 1:10 pm
by puresimmer
Oh one other thing. Can you try maybe disabling any anti virus s/w you are running? I saw in another message that you were even having trouble downloading. I wonder if you have a corrupt install.
RE: Game won't run
Posted: Sat Oct 08, 2005 4:19 pm
by duncan21
I used the debug file and a error report was generated and sent to your puresim address. Something about a file missing--random.dll or something.
RE: Game won't run
Posted: Sat Oct 08, 2005 5:17 pm
by duncan21
I uninstalled, reinstalled game, rebooted, same problem.
But this time I copied the debug file over the original exe file and the game now opens.
Why is this and can I use the debug file or do I need a separate file?