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How do I download my game again?

Posted: Wed Dec 14, 2005 5:42 am
by bigmed1204
I just bought WitP not long ago and loaded it on my computer with no CD burner so I can't burn a backup. How do I access the download again so I can get it on the one with the burner? Thanks for any help there. Bah knew I should have gotten the physical shipment like I did with BiN.

RE: How do I download my game again?

Posted: Wed Dec 14, 2005 6:40 am
by Erik Rutins
Go to www.findmyorder.com.

Regards,

- Erik

RE: How do I download my game again?

Posted: Wed Dec 14, 2005 4:18 pm
by kcflyer
I have same issue with BiN. I was able to find all my purchsed games from myorder by using the 5 digits of CC. Problem with BiN is the CC used when purchased expired and I have no way of retriving its number.

RE: How do I download my game again?

Posted: Thu Dec 15, 2005 1:22 pm
by bigmed1204
Hey Erik and kcflyer. Thanks a lot. I got it hooked up. Next time I think I'll order physical, if for nothing else at least I get the pretty box. I got BiN with the physical + DL. It was nice. Bought KP retail though, which sucks since you need the cd to play. Thanks again guys.

RE: How do I download my game again?

Posted: Thu Dec 15, 2005 1:24 pm
by Erik Rutins
kcflyer,
ORIGINAL: kcflyer
I have same issue with BiN. I was able to find all my purchsed games from myorder by using the 5 digits of CC. Problem with BiN is the CC used when purchased expired and I have no way of retriving its number.

E-mail support@matrixgames.com with your personal contact info and we should be able to get it looked up manually. Make take a couple of days though.

Regards,

- Erik

RE: How do I download my game again?

Posted: Thu Dec 15, 2005 3:54 pm
by kcflyer
Handled ! Thanks .

RE: How do I download my game again?

Posted: Mon Feb 06, 2006 10:27 pm
by cesteman
Wow! I am so happy I came across this thread because like everyone else who has posted here I didn't have a hard copy of BII. I emailed Matrix but haven't hard back yet so I decided to look around a bit more and I didn't even know about the helpful link above. I solved my problem with ease!! Thanks.
Christian